Senior/Lead Software QA Engineer

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

Job Title: Senior/Lead Software QA Engineer

Location: Kaysville, UT (Hybrid)

Get to know the team:

SS&C’s timeshare management software integrates sales and marketing, owner services and property management into a centralized and easy-to-use system. TimeShareWare keeps back-office staff in control while creating efficiencies for front-line users.

What you will get to do:

Leadership and Strategy:

• Assist in the leadership of the QA process for our web-based software application, including the development and execution of comprehensive test plans and strategies.
• Mentor and guide junior QA engineers, providing technical expertise and support.

Test Planning and Execution:

• Design and execute detailed test plans, test cases, and test scripts for functional, regression, integration, performance, and security testing.
• Ensure thorough testing of new feature enhancements and bug fixes to maintain high product quality.
• Identify, document, and track defects and issues using appropriate tools and methodologies.
• Help with planning and development of automated test scripts and frameworks to ensure robust and efficient testing.
• Conduct manual testing where necessary to ensure full coverage of test scenarios.

Quality Assurance:

• Analyze root causes of defects and implement preventive measures to avoid recurrence.
• Define and monitor key metrics for the QA process, ensuring continuous improvement.
• Prepare and present detailed reports on QA activities, test results, and quality metrics to stakeholders.

Collaboration and Communication:

• Collaborate with product managers, developers, and other stakeholders to understand requirements and ensure high-quality deliverables.
• Communicate QA status, issues, and risks to stakeholders in a clear and timely manner.

Continuous Improvement:

• Continuously improve QA processes and practices to enhance efficiency and effectiveness.
• Stay up to date with industry trends and best practices in software testing and quality assurance.

What you will bring:

• Bachelor's or Master’s degree in Computer Science, Software Engineering, or a related field.
• 7+ years of experience in software quality assurance, with a strong background in testing web-based applications.
• Proven experience leading QA teams and driving quality initiatives.
• Strong understanding of software development life cycle (SDLC) and proficiency in QA methodologies, tools, and processes.
• Knowledge of test automation tools (e.g., Selenium, Cypress) and scripting languages (e.g., Python, JavaScript).
• Experience with performance testing tools (e.g., JMeter, LoadRunner).
• Understanding of web technologies (HTML, CSS, JavaScript) and RESTful APIs.
• Knowledge of SQL and relational databases.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Willingness to put in extra effort as project demands require.
• Detail-oriented with a strong commitment to quality. Ability to quickly learn complex software systems.
• Self-motivated with the ability to manage multiple tasks.

Preferred Qualifications:

• Experience with Agile/Scrum methodologies.
• Experience in the timeshare industry or with property management software.
• Experience with API testing tools (e.g., Postman, SOAPUI)
• Experience with Jira and Xray for test case management.
• Experience with Microsoft development environments.
• Experience with Microsoft Azure for CI/CD.

Why You Will Love It Here!

• Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans.
• Your Future: 401k Matching Program, Professional Development Reimbursement.
• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays.
• Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave.
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity.
• Training: Hands-On, Team-Customized, including SS&C University.
• Extra Perks: Discounts on fitness clubs, travel and more!