Company Overview
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll do
Docusign is looking for a Software Engineer to join the Core Service Infrastructure team in San Francisco or Seattle. As a member of this team, you will work across our eSignature platform building next generation software and services. The ideal candidate enjoys collaborating with their product and engineering partners. You will be responsible for solving difficult problems related to product features, performance, speed, scale, security and accessibility. You will help the team succeed by thinking outside the box, suggesting opportunities for improvement, and modeling engineering best practices.
This position is an individual contributor role reporting to the Manager, Engineering.
Responsibilities
- Write high quality code that is easy to maintain and test
- Architect, implement and maintain services, define and ensure SLOs
- Work with world class telemetry systems and make data informed decisions
- Think through how systems will scale and fail as they grow, and ensure observability
- Collaborate with fellow engineers on designs and code reviews
- Take complicated problems and break them down into bite sized pieces
- Proactively identify and raise issues that may impact delivery commitments
- Troubleshoot and fix production issues, and maintain the codebase
Job Designation
Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
Basic
- BA/BS degree or equivalent work experience
- 5+ years industry experience in Software Engineering
- Experience with C#, other object oriented programming languages
- Experience with SQL, NoSQL, or CosmosDB
- Experience with public cloud (Azure or AWS), Kubernetes and micro services
- Experience with git, continuous integration and deployment tools
Preferred
- Experience with Microsoft technology stack (C#, .NET), XML, JSON, NoSQL Databases
- Experience with KQL, PromQL, SQL, or similar query languages to gain insights
- Knowledge and experience in high scale, highly available (99.99+) systems
- Experience shipping highly available, scalable services on Azure
- Curiosity and ability to learn new technologies and tool sets
- Ability to work in a dynamic, fast-moving environment
- Excellent problem solving skills
Wage Transparency
Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.
Based on applicable legislation, the below details pay ranges in the following locations:
California: $134,900.00 - $216,975.00 base salary
Illinois and Colorado: $129,000.00 - $182,250.00 base salary
Washington and New York (including NYC metro area): $129,000.00 - $190,550.00 base salary
Washington DC: $134,900.00 - $190,550.00 base salary
This role is also eligible for bonus, equity and benefits.
Global benefits provide options for the following:
- Paid Time Off: earned time off, as well as paid company holidays based on region
- Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
- Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
- Retirement Plans: select retirement and pension programs with potential for employer contributions
- Learning and Development: options for coaching, online courses and education reimbursements
- Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events
Life at Docusign
Working here
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.
Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at for assistance.
States Not Eligible for Employment
This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
Equal Opportunity Employer
It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.
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