Senior ServiceNow Developer - CSM Specialist

Investment Banking | Senior ServiceNow Developer - CSM Specialist

This is a full-time, fully onsite position in Dallas, TX

Selby Jennings is partnered with one of the largest and most successful investment banks in the world, and one of their most tech-driven teams is urgently seeking a senior ServiceNow developer to join.

This is a business-critical hire as you will drive the design of critical components and shape the strategic vision for Client Servicing while simultaneously collaborating with other business lines. The ideal candidate for this position has extensive experience in CSM implementation and ideally will have financial services industry experience.

Responsibilities:

• Develop full-stack applications with due consideration to security, design, validation and SDLC framework
• Contribute to shaping the strategic vision of our new client servicing platforms
• Collaborate with product managers, business operations, and engineers to define product requirements and objectives
• Participate in system design consulting, platform management
• Manage multiple tasks and use sound judgment when prioritizing
• Update and maintain documentation for team processes, best practices and runbooks
• Must be passionate about technology and engineering
• Exceptional analytical skills and ability to apply knowledge and experience in decision-making to arrive at creative and commercial solutions

Requirements:

• Minimum 7 years of relevant professional experience using ServiceNow
• CSM Implementation Specialist.
• Solution design and architecture leveraging Best practices and OOTB capabilities.
• Integrations capabilities– Mid Server, OAuth, Rest, Third party systems
• Flow designer, Workspaces – Agent/Configurable
• Proven ability to deliver complex products with multiple stakeholders
• Prior experience with working on high availability, mission-critical systems
• Proven to work independently in a fast-paced and often multi-direction work environment
• Team oriented, strong interpersonal and communication skills