As employees of a farmer-owned cooperative, we come to work every day trying to honor the tireless effort and care these farming families put in every day, all day, 365 days a year. Our farmer-owners tend to think in generations, with some of our farms being run by the same families for over a century. We carry this approach into our business, knowing that each and every one of us makes a difference in allowing these generational traditions to continue, taking pride in knowing that we nourish our friends, neighbors, nation, and even the world with healthy and delicious dairy products. Our products include milk, flavored milk, yogurt, dip, sour cream, cottage cheese, Italian cheese, and ice cream mix marketed under the Upstate Farms®, Bison®, Milk for Life®, and Intense Milk® brands.
SUMMARY:
Assists in the process of translating user requirements and systems objectives into a logical, efficient, and optimal systems design. Develops and maintains new and existing applications by writing code based on the forementioned design to ensure that business rules and security standards are met. Coordinates operations events and schedules.
PRIMARY DUTIES AND RESPONSIBILITIES:
- Develops and maintains new and existing applications by analyzing, designing and writing code that satisfies a logical, efficient and optimal systems design.
- Leads program-level and system-level testing, implementation, and break-fix tasks associated with Customer Support System or Customer Support System interfaced programs.
- Develops documentation of technical workflows and systems designs and verifies against user requirements.
- Supports Customer Support System and Customer Support System user base with 7 by 24-hour support.
- Coordinates daily, weekly, monthly, and yearly operations.
- Coordinates Operators schedule. Ensures all operations events are completed.
- Trains new operators.
- Manages interfaces into and out of the Customer Support System environment.
- Coordinates exchanges/repairs for inventory and route handheld devices.
- Other duties as required.
- Bachelor’s degree in Computer Science, business or related field or equivalent experience.
- Minimum 2 years’ information systems experience.
- Experience programming in the following technologies (RM/COBOL, UNIX, ISAM).
- Will be required to work outside normal business hours on an as needed basis.
- Knowledge of system development methodologies in the area of requirements gathering.
- Ability to organize, analyze, interpret and evaluate problems and provide solutions with the right sense of urgency.
- Exceptional communication skills, both written and verbal at all levels within the organization.
- Ability to focus on overall business success and find opportunities within IT and the business to improve business performance.
PAY:
$65,000-$80,000 a year*
*The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position’s qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.
Upstate Niagara Cooperative, Inc. is committed to equal employment opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)