Reliability Engineer - IT Remote

The Reliability Engineer will be part of a team responsible for developing and maintaining tools, alerts, and dashboards to support the Technical Operations team in monitoring application health and performance. The engineer will analyze application performance and user behavior to support design, architecture, and operations decisions. They will also create and maintain alerts, dashboards, and reports using monitoring tools such as Dynatrace, Splunk, and AWS Cloudwatch. Collaborating with various teams, the engineer will work on improving logging and monitoring practices, as well as building and maintaining tools to support the Technical Operations Teams.

• Bachelor's Degree in Information Technology, Computer Science, or a related field or equivalent relevant experience.
• 4-6 years of experience in information technology, systems administration, or other IT-related field.
• Proficiency in scripting languages like Bash, Python, etc.
• Familiarity with Operations Monitoring tools such as Dynatrace, Splunk, AppDynamics, or AWS Cloudwatch.
• Understanding of web site architecture and performance.
• Knowledge of Agile Framework.
• AWS Certification is a plus.
• Exceptional customer service skills.