Mission:
We are seeking a Senior Hardware Sustaining Engineer to join our Engineering team in Newtown, PA. Responsibilities include failure analysis and root cause investigations, implementing corrective actions, design updates and improvements, production and field support. Within product development, you will be responsible for leading product architecture, design, analysis, simulation, prototype construction and test, product documentation, validation, and production launch activities. To be successful you should have a strong engineering background, be innovative, curious, detail-oriented and a good communicator with management skills.
Responsibilities :
- Responsible for all phases of the development process, from concept, design, documentation through production release for new products and support of existing products.
- Reads embedded software projects and understands how to apply concepts to solve engineering and field issues.
- Analyzes hardware failures, defects, and customer-reported issues to determine their root causes.
- Develops and executes plans to address identified hardware issues, including design modifications and process improvements.
- Updates existing hardware designs to enhance performance, reliability, or manufacturability without affecting the product's core functionality.
- Identifies and qualifies replacement components for obsolete parts to ensure continuous production and support.
- Collaborates with manufacturing teams to resolve production issues, improve yield rates, and optimize assembly processes.
- Assists field service teams in troubleshooting and resolving hardware problems encountered by customers.
- Ensures that hardware products continue to comply with relevant industry standards and regulatory requirements.
- Updates and maintains engineering documentation, including schematics, bills of materials, and change notices.
- Works closely with design engineers, quality assurance, supply chain, and suppliers to address hardware-related challenges.
- Provides technical guidance to internal teams and, when necessary, to customers regarding hardware issues and best practices.
- Identifying opportunities to streamline processes, reduce costs, and improve product quality.
- Plans and conducts tests to validate hardware changes and ensure they meet specified requirements.
- Evaluates the potential impact of changes on existing products and implements strategies to mitigate risks.
- Communicates with customers to understand issues, provide updates, and ensure satisfaction with hardware performance.
- Coordinates with suppliers to resolve component issues and ensure the quality of sourced parts.
- Other duties as requested.
Qualifications:
Professional Qualifications:
Bachelor of Science in Electrical Engineering, Masters is a plus
Minimum of 6-10 years of hardware experience
Required Skills:
Experience in the design of analog, RF, digital, micro-controller circuits
Experience of Ethernet,wireless, and Internetprotocols and tools
Experience supporting productdevelopment from conception to execution.
Embedded programming skills
Strong problem-solvingskills
Ability to collaborate in a team setting
Helpful, but not required:
Hardware design for wearable devicesand/or low voltageelectronics is a plus
Experience with C, C++ is a plus
Experience with IR, low-frequency, sensor technologies are a plus
Physical Requirements:
0-24%
25-49%
50-74%
75-100%
Seeing: Able to read reports and communicate with co- workers. X
Hearing: Able to hear well enough to communicate with co-workers X
Standing/Walking/Mobility: Able to stand to open files and operate office machines; mobility between departments and to attend meetings of employees and managers. X
Climbing/Stooping/Kneeling: X
Lifting/Pulling/Pushing: X
Fingering/Grasping/Feeling: Able to write, type, and use phone system. X
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