Technical Support Engineer (India)

Company:  FlutterFlow
Location: San Mateo
Closing Date: 02/11/2024
Salary: £125 - £150 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description

(Full Time) Technical Support Engineer (India) at FlutterFlow (United States)

Technical Support Engineer (India)

FlutterFlow United States

Date Posted: 07 Jul, 2023

Work Location: San Mateo, CA, United States

Salary Offered: Not Specified

Job Type: Full Time

Experience Required: 3+ years

Remote Work: Yes

Stock Options: No

Vacancies: 1 available

About FlutterFlow

We're building a visual application development platform with the goal of dramatically improving the time to market and quality of digital experiences for our customers. FlutterFlow helps companies improve developer efficiency, accelerate project timelines, and reduce costs for large-scale business applications. We have more than 600k users in more than 200 countries worldwide. We’re a remote first team, with a headquarters in the San Francisco Bay Area.

The Role

As a Technical Support Engineer, you’ll work hands-on with our users to solve complex technical issues on building in FlutterFlow. This person is someone who loves solving problems and wants to learn everything possible about FlutterFlow. This is a remote position based in India.

What You Will Work On

  • Provide technical support to FlutterFlow customers via email and chat.
  • Be a product expert and technical resource for FlutterFlow customers. You will answer questions on product features and help troubleshoot technical issues.
  • Actively update and add to our online Knowledge Base. Create new help articles and update existing articles as product features or processes change.
  • Identify emerging issues and provide feedback to the engineering team on common feature requests, bugs, and technical issues.

Who you are

  • 2+ years of experience with Flutter and Dart (this is a must).
  • 1+ years of experience with Google Firebase and/or Supabase.
  • Technical background (e.g. engineering, computer science, etc.).
  • Prior experience in customer support, customer success, or similar roles.
  • You love helping people solve problems. You are empathetic and customer-focused.
  • You have excellent communication (written and verbal) and documentation skills.
  • You are highly organized and can prioritize competing priorities.

Bonus Points

  • You have used FlutterFlow and are familiar with our features.
  • Experience with mobile app development.

Benefits

  • Remote first team
  • Generous salary and equity package
  • Flexible work hours
#J-18808-Ljbffr
Apply Now
Share this job
FlutterFlow
  • Similar Jobs

  • Technical Support Engineer (India or APAC Region)

    San Mateo
    View Job
  • Technical Support Engineer

    San Mateo
    View Job
  • Technical Support Engineer

    San Mateo
    View Job
  • Sr Technical Support Engineer

    Redwood City
    View Job
  • Sr. Technical Support Engineer

    San Mateo
    View Job
An error has occurred. This application may no longer respond until reloaded. Reload 🗙