About the Company
Ardmore Home Design (AHD), founded in 2008, is a privately-owned, fast-paced, entrepreneurial company where we value people with strong skills to make our products and processes better every day. We design, sell and distribute luxury home décor to interior designers as well as boutique/luxury retailers globally. The AHD family of wholesale brands includes Made Goods (flagship furniture made from unique materials); Pigeon & Poodle (home and bath accessories); Blue Pheasant (handcrafted tabletop products) and Thucassi (artisanal candles and fragrances).
About the Role
We are seeking an experienced Web Merchandising Coordinator with a solid understanding of digital merchandising best practices to support our B2B/B2C sites as they mature and grow. This role will support the Web Merchandising Manager with new product launches, building and executing online merchandising strategies, as well as collaborating on web development projects.
What you can do for us:
- Execute merchandise presentation on all sites to ensure categorization, product details, imagery and all related content are accurate and meet brand guide lines
- Set up product for seasonal launches and complete content upload for the websites, ensuring timely releases of product with accurate product information
- Conduct regular audits of websites to ensure all functionalities are working seamlessly to optimize customer accessibility and maintain a flawless user experience
- Collaborate on merchandising strategies to optimize search results, enhance product recommendations, and improve SEO performance on the website
- Identify emerging trends in web merchandising and recommend improvements to enhance customer engagement and drive sales on the platform
- Responsible for product uploads into our ERP system in a timely manner
- Troubleshoot and resolve data-related issues within the ERP system
- Assist with bulk image production, including maintaining product image uploads to FTP server, ensuring all images are correctly organized and accessible
- Execute internal web support ticket requests
- Work cross functionally with internal and external business partners to address and resolve site issues
- Conduct testing of website enhancements and functionality as needed
- Collaborate with team members to provide support and assistance as required, ensuring efficient workflow and successful execution of web-related tasks and projects
- Utilize web analytics tools to monitor and analyze website performance, customer behavior, and sales data
What we can do for you:
- Play a pivotal role in our company’s transformation and growth
- Maintain work/life balance working for wholesale distribution business
- Training and career development opportunities
- 3 weeks paid time off and 6 paid holidays per year
- Relaxed and collaborative work environment
- Up to 6% 401k employer contributions
- Team building company sponsored events
- Employee discount and bi-annual sample sale
Qualifications:
- BA in Computer Science, Web Design, Marketing or related field preferred
- Minimum 2+ years of experience in product management, web merchandising, or a similar role
- Must have basic website knowledge, including HTML/CSS, CMS, Magento, Shopify, WordPress
- Knowledge of Adobe Suite
- Experience with ERP systems and database management
- Strong proficiency in web analytics tools (Google Analytics)
- Knowledge of Microsoft Excel, Word, Outlook and various project management tools
- Ability to handle multiple projects at once and understand how to prioritize
- Must demonstrate high level of initiative and resourcefulness, be a solution-seeker
- Ability to follow and effectively execute directions given, as well as being receptive to constructive feedback
Physical Requirements:
The physical demands described here are representative of those that are required by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach with hands and arms.
The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
- Ability to work in open environment with fluctuating temperatures and standard lighting.
- Ability to work on computer and mobile phone for multiple hours; with frequent interruptions.
- Required to use stairwells to attend meetings and engage with employees on multiple floors throughout building.
Other Considerations:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.
Compensation
Starting annual salary: $60,000-65,000. Exact compensation may vary based on skills, experience, and location.