ServiceNow Security & Data Protection Engineer

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.Position SummaryWe are seeking a highly skilled and experienced ServiceNow Security and Data Protections Engineer to join our team. This position will be responsible for ensuring the security and integrity of data within the ServiceNow platform, implementing data protection measures, and maintaining compliance with relevant security standards and regulations. The ideal candidate will have a strong background in cybersecurity, data protection, and ServiceNow platform security configurations. The Security and Data Protection Engineer will play a crucial role in ensuring the security and protection of our systems and data inside the platform. The engineer will work closely with cross-functional teams to implement and maintain security measures, monitor for potential threats, and respond to incidents. This role requires a strong understanding of security best practices and data protection technologies inside of a complex ServiceNow implementation.Primary duties and responsibilities:Design, implement, and maintain security controls and data protection measures within the ServiceNow platform to safeguard sensitive information and ensure compliance with regulatory requirements.Conduct security assessments, vulnerability scans, and penetration tests to identify and remediate security vulnerabilities and weaknesses in ServiceNow configurations and customizations.Collaborate with cross-functional teams to develop and implement security policies, standards, and procedures for ServiceNow development, deployment, and operations.Monitor and analyze security logs, alerts, and incidents related to the ServiceNow platform, and respond promptly to security incidents, conducting root cause analysis and implementing corrective actions.Configure and manage access controls, role-based permissions, and encryption mechanisms within the ServiceNow platform to restrict unauthorized access and protect confidential data.Stay current with industry trends, emerging threats, and ServiceNow platform updates related to cybersecurity and data protection, and recommend and implement security enhancements accordingly.Provide guidance and support to development teams and administrators on security best practices, secure coding techniques, and data privacy principles.Collaborate with internal audit teams and external auditors to ensure that ServiceNow security controls and data protection measures meet regulatory compliance requirements.Conduct thorough testing of the platform from a security perspective to ensure they meet functional and performance requirements.Debug and troubleshoot integration issues, identifying and resolving issues in a timely manner.Document security designs, configurations, and code for future reference and knowledge sharing.Create user guides and provide training to end users or other technical staff as needed.Collaborate with the CVS Health ServiceNow Architecture, platform, product, and operations teams to ensure alignment to security standards.Required Skills:7+ years of experience in cybersecurity, data protection, or information security roles, with a focus on securing cloud-based platforms and applications.3+ years of hands-on experience in security engineering, with a proven track record of implementing and managing security solutions within a ServiceNow environment.4 years of experience in cybersecurity principles, practices, and frameworks, such as ISO 27001, NIST Cybersecurity Framework, and GDPR.4 years of experience implementing and configuring security controls and data protection measures within the ServiceNow platform, including access controls, encryption, and audit logging.Preferred Skills:ServiceNow Certified System Administrator (CSA) or other ServiceNow certifications.Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), or other relevant cybersecurity certifications.Experience with ServiceNow Governance, Risk, and Compliance (GRC) module and its integration with security and data protection processes.Knowledge of cloud security best practices and experience securing cloud platforms such as AWS, Azure, or Google Cloud Platform.Familiarity with ITIL processes and ServiceNow IT Service Management (ITSM) module.-Strong knowledge of network security, authentication mechanisms, identity and access management (IAM), and encryption technologies.Proficiency in scripting and automation using languages such as PowerShell, Python, or JavaScript.Excellent problem-solving skills and the ability to analyze complex security issues, prioritize tasks, and develop effective solutions.Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and communicate security concepts to technical and non-technical stakeholders.Education:Bachelor’s degree or, equivalent experience (HS diploma + 4 years relevant experience)Business Overview:Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunitiesPay RangeThe typical pay range for this role is:$106,605.00 - $284,280.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.For more detailed information on available benefits, please visit Benefits | CVS Health ( anticipate the application window for this opening will close on: 12/31/2024Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.