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The Senior Network Engineer, Cisco Wired & Wireless works as part of a team of network engineers, to ensure that the University campus network environment is reliable, available, and performant. This is a hybrid-remote opportunity based in Milwaukee, WI that requires a maximum commuting distance that allows being on campus on-call within 1 hour as needed.
This is your next opportunity to join an organization that invests in their employees’ career journey by diversifying their skills, deepening their expert knowledge, encouraging a healthy work-life balance, focusing on personal wellbeing, providing leadership training, and sustaining a culture of respect and inclusion.
Duties and Responsibilities
- Develops and deploys plans and designs of Cisco network systems that will meet requirements for performance, security, and compliance with relevant standards and regulations. Conducts network architecture design, feasibility, and cost studies. Obtains quotes for designed solutions and negotiates pricing with vendors.
- Uses established commercial best practice design to develop templates and documentation to improve operation procedures. Configures and installs network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS). Performs network maintenance and system upgrades including service packs, patches, hot fixes, and security configurations. Ensures security patches are applied to all network infrastructure devices, including voice and video systems.
- Defines monitoring, maintenance, expansion, contingency, and recovery plans and strategies to ensure the network is responsive to changes in demand. Evaluates and analyzes network performance metrics to ensure successful operation of the network. Identifies and evaluates problems. Determines the risk areas and mitigates their impact.
- Selects and implements security tools, policies, and procedures in conjunction with the security team. Ensures that network security policy and practices are implemented and followed.
- Designs, develops and maintains configuration standards for network equipment. Serves as an escalation point for network issues, including backbone routing and switching, edge configuration, wireless, and Internet related services. Assists in keeping network infrastructure documentation up to date and assists in inventories for Cisco support renewal purchases. Works to minimize support cost structures via contract pruning and negotiation with vendors.
- Participates in the design of extensions and additions to the network and incorporation of new technologies and standards. Works with vendors and partners to develop test plans and pilot projects for new and emerging technologies.
- Keeps informed of the latest technologies to enhance knowledge of networking hardware, software, and best practices. Works with project managers, network and systems administrators and engineers for planning long-term technology adoption and short-term solutions and mitigations.
- Works within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.
- Participate in after-hours on-call rotation and is available to mitigate network issues during unplanned events.
- Troubleshoots network issues and develops appropriate solutions, resources, and deployment processes. Supports campus wireless and wired network help-desk ticket triage.
Required Knowledge, Skills and Abilities
- Bachelor’s degree
- Cisco CCNA Routing & Switching, CCNA Wireless Certification, CompTIA Networks+ Certification, or 7+ years of demonstrated progressive experience developing, designing, deploying, and managing large enterprise Cisco-based networks
- 6 years of related experience
- Demonstrated experience performing a customer service role with strong customer orientation in a high-pressure environment supporting a large user base and working with a help-desk ticketing system
- Familiarity with Cisco Campus Network design best practices.
- Demonstrated record of maintaining current technical knowledge and staying abreast of state-of-the-art communications & network devices and compliance requirements
- Has necessary skills to act as a coordinator to implement significant networking and security-related network initiatives under the guidance of a Project Manager/Director of Infrastructure. Some of these specific skills include:
- Communication
- Technical writing
- Critical thinking
- Time management
- Organization
Preferred Knowledge, Skills and Abilities
- 10+ years of network engineering experience
Department
IT Services
Posting Date
12/08/2023
Closing Date
Special Instructions to Applicants
EOE Statement
It is the policy of Marquette University to provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other applicable federal or state-protected classification.
Required Documents
Required Documents
- Resume
- Cover Letter/Letter of Application