Position – Network Engineer
Location – Sunnyvale, CA United States
FTE position (ONSITE)
Job description:
Role Summary:
Network Engineer with hands-on experience in support, operation, configurations, and administration of LAN, WAN, Wireless, and Security concepts.
Understanding and performing tasks related to implementation and configuration of routers, switches, security, and wireless devices.
Analyze all aspects of the existing infrastructure and recommend modifications that will enhance system reliability, availability, serviceability, and scalability.
Work with teammates, clients, and other teams to identify and address critical problems.
Work on bug tickets to provide permanent fixes for repetitive incidents.
Demonstrate ownership and responsibility in all assignments.
Identify and recommend changes/improvements to the process and infrastructure design.
Provide L3 level support for incidents.
Build knowledge base documents to support troubleshooting of complex issues.
Knowledge of standard system tools with the ability to automate complex system tasks through scripting, possibly Python scripting.
Strong technical aptitude and ability to research and solve complex issues independently.
Show adaptability and flexibility in work to suit business requirements.
Technical / Professional Qualifications:
Subject matter expert in multivendor enterprise datacenter and remote network.
Must have experience in the following networking technologies:
- Cisco Nexus 9k, 7k, 5K, Catalyst switches
- Cisco Routers ASR, ISR, Cisco Meraki, and WAN optimization products
- Aruba Wireless Controllers, Access Points, and Airwave
- Building heatmaps based on provided maps/layouts
- Hands-on experience with routing protocols and technologies like BGP, OSPF, IP SLA, PBR
- Switching technologies like RSTP, LACP, VPC, VSS, FEX, and Nexus 1000v
- Working experience in administering multiple datacenters remotely
- Sound administrative experience on firewalls like Juniper SRX, NSX, and Palo Alto
- Cisco ISE for NAC and identity management, Radius, and TACACS server
- Good understanding of ITIL-based processes, handling and leading P1 and P2 incidents and complex changes within stringent SLA
- Good troubleshooting skills in analyzing and isolating issues related to LAN, WAN, Wireless, Firewall, VPN
- Strong experience with troubleshooting using protocol analyzers, complete understanding of Layer 2 switching and Layer 3 routing concepts
- Ability to maintain network performance and capacity issues and advise customers on various service improvement plans
- Knowledge of network documentation including network diagrams, configuration templates, SOP, technical presentations, capacity, and uptime reports as required
- Exposure to network monitoring, configuration, traffic analysis, network discovery, and management tools
Core Competencies, Knowledge, and Experience:
- In-depth understanding of technical technologies
- Minimum 10-12 years’ experience in technical skills covering installation, configuration, administration, and advanced troubleshooting
- Experience of working within a service environment and technical teams of IT experts
- Experience of working on ticketing systems (JIRA, ServiceNow), understanding the ITIL framework
- Experience in representation in Change Advisory Board (CAB) meetings
- Experience in highlighting issues and solutions
- Experience handling alerts from PagerDuty and Moogsoft tools
- Experience in creating/managing DHCP scopes via BlueCat
- Strong verbal and written communication skills