Lead Software Engineer-DevOps support Jersey City or Dallas or Tampa, FL

Lead Software Engineer-DevOps support Jersey City or Dallas or Tampa, FL

Skills: DevOps, ITSM, CI/CD, Linux, Windows, AWS, Jenkins

Experience level: Mid-senior

Experience required: 10 Years

Education level: Bachelor’s degree

Job function: Information Technology

Industry: Financial Services

Pay rate: View hourly payrate

Total position: 1

Relocation assistance: No

Visa: Only US citizens and Greencard holders

Note: This is a contract to hire role!

Why You'll Love This Job:

The Lead Engineer will be part of the Enterprise DevSecOps department (EDSO) that delivers optimized processes and automation to accelerate the delivery of IT services while embedding security and controls.

1. This role will involve support and maintenance of DevOps products, tools, and services that support our continuous Integration, continuous deployment/delivery capabilities, and automated provisioning on both cloud and on-prem platforms.
2. Lead incident and problem management collaborating with various teams to ensure customer issues are resolved timely and efficiently.
3. Develop and contribute to knowledge base, create technical articles, process, and procedure documentation.
4. Design and create scalable, automated solutions to service our customers and internal application development teams. Create, maintain, and update the scripts as needed to ensure rapid availability of products.
5. Support maintenance and monitoring of current DevOps infrastructure.
6. Analyze issues/failures in products and services and identify common themes, root causes, and remediation actions that will strengthen the stability and reliability of the product.
7. Proactively examine applications and implement proactive monitoring and duplication at all tiers to help reduce unplanned outage time.
8. Collaborate with the development and infrastructure teams to improve and support software features through agile, continuous integration, and continuous delivery/deployment (CI/CD) processes.
9. Work with respective SMEs on maintaining health, monitoring, alerting, and reporting tools (CloudWatch, etc.).
10. Contribute to technical process improvements across a variety of fields such as training, Agile, and modern development practices.
11. Lead by example through demonstration of high performance in customer service, collaboration, teamwork, reliability, efficiency, and execution.
12. Strong customer service skills and an ability to interact at all levels of the organization (customers, technical teams, and Executives).
13. Provide after business hours support and 24x7 on-call support on a rotational basis.

Talents Needed for Success:

1. Bachelor's degree in technical/computer field or related experience required.
2. 10+ years of IT experience with skills using the DevOps pipeline, support experience on either application or infrastructure is a must.
3. Implementation experience in Continuous Integration, Continuous Deployment, Continuous Delivery, and DevOps Operations for Agile projects.
4. Experience in supporting systems from an infrastructure, code, and security concept perspective.
5. Experience with ITSM Service Desk tools (ServiceNow, JIRA, Remedy).
6. Proven understanding of Incident, Problem, and Change Management ITIL processes.
7. ITIL certified or equivalent experience is preferred.
8. Should have worked with technologies and platforms including UNIX/Linux, Jenkins, Fortify, Git, Maven, OpenShift, Chef, Kubernetes, Docker, across the Finance and Service Sector.
9. Scripting/programming experience using Groovy, Python, Terraform, Bash or KSH, and PowerShell.
10. AWS Cloud services such as compute, networking, and security.
11. Administration experience in DevOps tools such as Jenkins, BitBucket, JIRA, Fortify, SonarQube, and Nexus.
12. Linux and Windows OS administration.
13. Familiarity with software development methodologies such as Agile (Scrum, Kanban).
14. Familiarity with programming languages such as Java, Angular, and Spring Framework will add value.
15. Working experience with tools such as Tomcat, Kibana, Splunk, WebSphere, and Power BI is a plus.