Integration Engineer

As an ERP Integration Engineer, you will have a pivotal role in connecting various software systems, databases, and applications within our client’s organization globally.

You will oversee the seamless integration of different enterprise applications that can include areas such as finance, human resources (HR), supply chain management, etc., and ensure the organization's ERP system functions seamlessly, driving efficiency, data accuracy, and better decision-making across departments.

What You’ll Be Doing

• Oversee the planning and execution of system integration projects to ensure seamless interoperability between various software applications, hardware systems, and IT infrastructures.
• Coordinate with cross-functional teams, including IT, software development, and business units, to gather integration requirements and translate business needs into technical specifications.
• Support ERP system upgrades (we use Microsoft Dynamics 365), ensure upgrades do not impact ISVs.
• Troubleshoot and resolve ISV-related issues, providing technical support and maintaining a log of system problems and resolutions.
• Collaborate with ISVs for system integration, and updates. Facilitates and maintains relationships between ISVs, negotiates contracts, and finds the best available vendors.
• Analyze business processes and ERP system capabilities, identifies opportunities for enhancements or new functionalities.
• Evaluate new technologies and integration tools to enhance the organization’s integration capabilities and support future growth and scalability needs.
• Ensure the optimal performance and alignment of the ERP system with business processes.
• Develop and implement integration strategies, architectures, and platforms to facilitate efficient and secure data exchange and workflow across different systems.
• Facilitate training sessions and creates documentation for end-users to ensure effective and efficient system utilization.

What You’ll Bring to The Role

• 4+ years of experience with ERP systems and integrating third-party APIs or ISVs (independent software vendors).
• Substantial experience with Electronic Data Interchange (EDI)
• In-depth understanding of business processes. Knows how to apply software automation principles with current tools to solve known business challenges.
• Superior project management skills.
• Knowledge of end user support, and other industry-standard techniques and practices. Providing both on-hours and after-hours software support by completing small scale and system-wide software upgrades and installations.
• Administration experience with other applications like Salesforce and SnapLogic
• Knowledgeable of the technical support tasks and methods related to IT Applications within the scope of the position.
• Ability to prioritize, plan and execute routine and non-routine tasks and ad hoc requests to meet deadlines.
• Bachelor’s degree in information systems, information technology, computer science, or related field.
• The following certifications are a plus: PMP, ERP, ITIL.