DescriptionThis position follows our hybrid-friendly schedule, so you get the best of both worlds – flexibility and collaboration. In office days will be 2-3 per week averaging 10-12 days per month in one of the following Corporate Office locations: St. Petersburg, FL; Southfield, MI.Raymond James is seeking a Senior Engineer for our ServiceNow Solutions team. The ServiceNow Solutions Team provides technology solutions and support across the entire Raymond James Organization built on the ServiceNow platform.Job Summary:As a Senior Engineer, you will analyze business requirements and problems and develop quality technical solutions. You will be involved in portions of the full systems life cycle (based on experience/skills) and will be responsible for designing, coding, testing, implementing, maintaining, and supporting applications and modules on the ServiceNow platform delivered on time and within budget. You will manage complex problems independently and demonstrates analytical thinking, are able to make judgements and recommendations based on the analysis and interpretation of data.Essential Duties and Responsibilities:Analyzes system requirements, including identifying program interactions and appropriate interfaces between impacted components and sub systems.Makes recommendations towards the development of new code or to reuse of existing code.May recommend new technologies and methodologies to management for meeting business needs, resolving problems and exploiting opportunities. Remains current with new technologies.Obtains and evaluates information on factors such as reporting formats required, costs, and security needs to determine hardware configuration.Participates in software system testing and validation procedures, programming and documentation.Provides technical advice and assists in solving programming problems.Writes and/or reviews system specifications, including output requirements and flow charts.Reviews test results; documents test activities, and records remedial actions.Ensures proper analysis of problems and programming approaches to prevent rework and schedule slippage.Performs other duties and responsibilities as assigned.QualificationsKnowledge, Skills, Abilities:Knowledge of:ServiceNow IT Modules (i.e., ITSM, ITOM, ITBM/ SPM, GRC/ IRM, SecOps, Vulnerability Response, Service Portal, SAM Pro, Integration Hub, and/or Performance Analytics.)Skill in:Development in JavaScript on the ServiceNow PlatformIntegrations (e.g., REST APIs, LDAP, Active Directory, JDBC, Orchestration, etc.)Scoped ApplicationsFlow Designer, preferredIntegration Hub, preferredService Portal, preferredAbility to:Communicate and collaborate effectivelyDeliver project work on time and with high qualityOccasionally work a non-standard shift including nights and/or weekends and/or have on-call responsibilities.Education/Previous Experience:Typically requires a Bachelor's degree; 3-5 years of relevant experience. May have one or more technical or business-related certifications.Licenses/Certifications:ServiceNow Certification is a plus: Certified Application DeveloperITIL Foundation Certification is a plusJob: TechnologyPrimary Location: US-FL-St. Petersburg-Saint PetersburgOther Locations: US-MI-Southfield-SouthfieldOrganization TechnologySchedule Full-timeJob Shift Day JobTravel NoReq ID: 2403255