Director Implementation Engineering

Location Memphis, Tennessee, United States of America

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,500 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you “Dare to Grow” with us?

YOUR ROLE:

The Director of Implementation Engineering at CEVA North America will lead the strategic implementation of new business initiatives across the region. This role will be responsible for overseeing all aspects of new business implementation, managing a team of highly skilled professionals, including Implementation Industrial Engineers, Automation Engineers, Facility Managers, and Reporting Analysts. The primary focus of this role is to ensure seamless and efficient implementation processes that align with CEVA's growth objectives, operational standards, and customer expectations.

Key Responsibilities:

1. Develop and execute the strategic vision for the Implementation Engineering function across North America, ensuring alignment with CEVA's corporate goals and client expectations.
2. Lead and manage a team of Implementation Industrial Engineers, Automation Engineers, Facility Managers, and Reporting Analysts, ensuring all team members are motivated, trained, and focused on achieving project goals.
3. Collaborate with senior leadership to identify opportunities for process improvements, innovation, and growth within the implementation engineering function.
4. Oversee the end-to-end implementation of new business initiatives, ensuring timely and cost-effective execution.
5. Lead the design and engineering of facility layouts, automation solutions, and operational processes tailored to client requirements.
6. Drive continuous improvement by implementing best practices, optimizing resources, and enhancing operational efficiencies in all new business projects.
7. Develop comprehensive project plans, timelines, and budgets for new business implementations, ensuring all projects are delivered on time and within budget.
8. Coordinate cross-functional teams to manage project deliverables, risks, and contingencies.
9. Ensure compliance with all relevant industry standards, regulations, and company policies.
10. Provide technical oversight and guidance on all aspects of implementation engineering, including industrial engineering, automation, facility management, and reporting.
11. Ensure that automation solutions are effectively integrated into new business operations, optimizing efficiency and reducing costs.
12. Develop and monitor key performance indicators (KPIs) to track the success of implementation projects and identify areas for improvement.
13. Build strong relationships with key internal and external stakeholders, including clients, vendors, and senior leadership, to ensure alignment and collaboration throughout the implementation process.
14. Act as a key point of contact for clients during the implementation phase, addressing concerns, managing expectations, and ensuring client satisfaction.
15. Develop and manage budgets for the Implementation Engineering function, ensuring that all financial targets are met or exceeded.
16. Identify and implement cost-saving initiatives without compromising quality or customer satisfaction.
17. Attract, retain, and develop top talent within the Implementation Engineering team, fostering a culture of excellence, innovation, and continuous improvement.
18. Provide ongoing coaching, mentoring, and development opportunities to team members, ensuring they are equipped to meet current and future challenges.

Qualifications:

1. Education: Bachelor's degree in Industrial Engineering, Mechanical Engineering, Operations Management, or a related field. A Master's degree in Business Administration (MBA) or Engineering Management is preferred.
2. Experience: Minimum of 10 years of progressive experience in industrial engineering, implementation, or operations management within a logistics, supply chain, or manufacturing environment. At least 7 years of experience in a leadership role, managing cross-functional teams and complex projects.
3. Technical Skills: Strong expertise in industrial engineering, automation, facility management, and reporting. Familiarity with logistics and supply chain technologies, including WMS, TMS, and ERP systems.
4. Leadership Skills: Proven track record of leading and developing high-performing teams in a dynamic, fast-paced environment. Excellent communication, collaboration, and decision-making skills.
5. Project Management: Strong project management skills with experience managing large-scale, complex implementations. PMP certification is a plus.
6. Financial Acumen: Demonstrated ability to develop and manage budgets, forecast costs, and deliver projects within financial targets.
7. Problem-Solving: Strong analytical and problem-solving skills with a focus on continuous improvement and operational excellence.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (how about sales or supply chain?) or find your own path. Join CEVA for a challenging and rewarding career.

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity workplace and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic.