Sunnyvale, California, United States
Software and Services
Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll add something.
We are seeking an exceptional Network Engineer to join their Global Network Services (GNS) team, with a focus on Retail network infrastructure. This is a technical, hands-on role in a dynamic and fast-paced environment. The successful candidate will have a mixture of technical know-how as well as excellent network analysis fundamentals and robust troubleshooting skills.
Description
You will be responsible for growing and supporting Apple’s rapidly expanding retail network globally. You will need to excel in a fast-paced environment with the ability to multi-task and not only lead your own projects but also provide day-to-day operational support. This person must be a collaborative standout colleague that will work across multi-functional groups and have the ability and willingness to mentor others and have a sound business approach for supporting our global footprint.
We are looking for an outstanding Network Engineer to participate in projects and perform support activities including, but not limited to:
- Solve WiFi, LAN, and WAN issues
- Diagnose and identify root causes of network issues
- Maintain consistency (code, platforms, configuration) across the global fleet
- Schedule and implement change requests
- Coordinate and work with vendors to resolve incidents
- Work closely with multi-functional teams in the development of networking standards to meet the business needs
- Ensure Operational Excellence across our infrastructure
- Build and configure network equipment to support the growth of the global team
- Ensure project documentation is complete, shared, and updated on a periodic basis
- Participate in the on-call rotation
THE IDEAL CANDIDATE:
- Is enthusiastic to develop solutions to exciting problems rarely seen in smaller environments.
- Has a driving passion to improve existing processes and systems.
- Independently identifies problem areas and crafts elegant solutions.
- Demonstrates excellent analytical and problem resolution skills.
- Has good communication and documentation skills.
Minimum Qualifications
- 5+ years industry experience in the field of networking
- Solid understanding of TCP/IP (both IPv4/IPv6)
- Experience with BGP and Internet Routing Policies
- Experience with standard Linux utilities and programs (grep, sed, awk, sort, traceroute, tcpdump, etc)
- Experience building automation workflows
- General understanding of PCI and SOX standards and compliance
- Experience testing and provisioning of WAN circuits (POTS, Metro Ethernet, DS3/E3, wavelengths, etc)
- This position requires 24x7 on-call availability for several weeks a year. Some change requests will require working outside of business hours.
Key Qualifications
Preferred Qualifications
- 8+ years industry experience in the field of networking
- Solid understanding of TCP/IP (both IPv4/IPv6)
- Deep expertise of:
- - TCP/IP (both IPv4/IPv6)
- - Cisco IOS/NX-OS and JUNOS
- - Cisco Wireless Controllers
- - Juniper SRX firewalls and MX routers
- - Cisco Catalyst and Juniper EX switches
- - VPN technologies, including IPSec, 3DES, AES, IKE, DMVPN
- Automation experience through scripting (Ansible, Python, Perl, Ruby, awk, or shell)
- Good understanding of PCI and SOX standards and compliance
- CCIE Routing/Switching/Wireless is preferred
Education & Experience
Additional Requirements
- At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $136,300 and $248,700, and your base pay will depend on your skills, qualifications, experience, and location.
- Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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