Senior Full Stack Software Engineer, Chatbot

Company:  Jerry
Location: Charlotte
Closing Date: 31/10/2024
Salary: £100 - £125 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description

Senior Full Stack Software Engineer, Chatbot

Responsibilities

  • Partner closely with our product managers, engineers, product designers, and key business leaders to improve the overall self-serve rate of our Chatbot
  • Participate in new feature and automation development, write unit tests, self-test and QA software, continuously deliver high-quality engineering results
  • Participate in code reviews on a daily basis, always holding an exceptionally high bar on code quality
  • Collaborate on product spec and engineering spec, and bring valuable insight from both a business and technical perspective
  • Leverage feedback from customers and our internal teams to continuously iterate on our Chatbot
  • Monitor software errors and alerts on a daily basis, ensuring that critical issues are addressed with a sense of urgency
  • Create and maintain documentation for development, troubleshooting, and training purposes
  • Become a trusted expert on our suite of products, production systems, and production tools
  • Contribute across our entire product stack as well as be responsible for the integrity of our codebase
  • Help evolve our tech stack by providing continuous feedback and insight

Qualifications

  • Bachelor's, Master's, or PhD degree in Computer Science or related field
  • 5+ years of production software engineering experience in consumer applications
  • Hands-on coding experience using Typescript/Javascript, Java, Python, C, C++, C#, or Golang
  • Sound understanding of data structures and algorithms, operating systems, databases, and networking fundamentals
  • Ability to work flexibly in a variety of development environments and technologies
  • Solid understanding of performance implications and scalability of code
  • Keenness for writing good, meaningful tests and maintaining thorough test coverage

Benefits

  • Making a big impact with a Forbes Top Startup Employer
  • Working on products that have traction (40X revenue growth in 4 years | #1 rated app in the insurance comparison category)
  • Solving problems in a huge market ($2T market size)

About the opportunity:

We are on a mission to disrupt the car ownership experience and help people who rely on their vehicles every day save time and money on one of their most expensive, time-consuming and high-maintenance assets. Simplifying and democratizing car ownership and creating a world-class experience is what drives every decision we make as a company.

We are looking for a Full Stack Engineer who is passionate about solving complex, meaningful problems to join our new Chatbot team. Working closely with our brilliant product managers, software engineers, data scientists, designers, and operations team members, you will play a key role in improving our GPT4-powered chatbot for customer self-service, and help make car ownership an effortless experience.

Jerry is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at

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