Client : Airlines/Aerospace/Aviation
Title : Application Support Engineer/System Administrator/System Admin/System Engineer/System Support Engineer
Location : Arlington Heights, IL 60004 – 100% Onsite
Duration : 06 months
Job Description:
Top 4 skill sets required for this role:
- System administrator (Linux/Windows),
- Eyes on glass monitoring experience,
- AWS experience,
- Enterprise monitoring experience (including Application Performance Monitoring)---DYNATRACE MONITORING EXPERIENCE HUGE PLUS!!!!!
100% ONSITE, Night shift (11pm - 7:30am CST) role
This Support position in client's Digital Technology Command Center requires 100% on-site shift work providing 7/24 operational support via pro-active monitoring. As part of the Application Recovery Team (ART), this position supports monitoring for Digital Channels, Production environments, Application Health, Distributed system support in Unix/Linux, Windows, Virtual (VMWare, HyperV), Middleware and AWS Cloud environments. Responsible for monitoring day to day application performance and availability, all aspects of client, systems performance and analysis of alerts from various tools and restoration of services. Familiarity with standard concepts, practices and procedures within IT Operational Support.
Qualifications:
- Experience with application performance tools, enterprise .com site and mobile channel monitoring, intermediate Systems Administration experience in Unix/Linux and Windows server environment required.
- Minimum 1-2 years of experience in an operational support role is essential. Strong knowledge of ITSM Service Management best practices and strong written and communication skills is a must.
- Excellent knowledge of application performance measurement, distributed computing technologies in the UNIX/Linux and Windows space is must.
- 1-2 years of experience in an operational support role is essential. Strong knowledge of ITSM Service Management best practices and strong written and communication skills is a must. Ability to work with IT Command Center and other Support teams to quickly resolve high impacting incidents. Reliable, punctual attendance is an essential function of this position.
“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”