Description
Are you passionate about driving enterprise level IT solutions? Are you a hands-on expert with Agile methodologies and Program Management best practices? Are you interested in joining a growing team that is transforming IT solutions across a worldwide organization?
Operations Technology Solutions (OTS) is seeking technical experts to join our team. We're looking for a customer focused, analytically and technically skilled Sr. UX Designer to innovate on behalf of customers, build effective solutions and deliver within OTS.
Key job responsibilities
- Enable user-centric strategies, improving not only products and services but also the full end-to-end user experience. Practice a holistic approach to the customer experience, with focus on the entire journey.
- Develop and socialize experiences that drive engagement and excitement throughout the organization - working closely with partners in research, design and product management across Amazon.
- Analyze customer behaviors, identify opportunities to solve problems, and create cohesive, best-in-class experiences to our most challenging and high impact areas.
- Create frameworks, conceptual diagrams, user flows, wireframes, detailed visual mockups, and prototypes to communicate high-level design strategies.
- Responsibly and effectively advocate for the customer in a corporate environment; fostering a shared understanding of the customer-centric intersection between design, technology and business.
- Deliver high quality creative products while insisting on high standards and attention to detail.
- Present to business, design, and executive-level leadership and support your design rationale using quantitative data and site metrics, customer feedback, and usability findings.
- Help nurture a thriving design culture.
Basic Qualifications
- 8+ years of design experience
- Have an available online portfolio
- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps
- Experience designing in an agile development environment
- Experience in delivering design solutions for projects of large scope and complexity
Preferred Qualifications
- Experience applying scrum to visual or UX design processes
- Experience with UX design of complex workflows
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
This position will remain posted until filled. Applicants should apply via our internal or external career site.
Company - Amazon.com Services LLC
Job ID: A2741161
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