Configuration Admin (DevOps Engineer) - EXP.O NOW, IS Customer Experience

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 18,000 trained professionals
• 350+ locations worldwide across 60+ countries
• Fortune 500
• Globally unified systems

Job Description

How we describe our team

We are a multi-talented team who owns the infrastructure of our company's modern single-page application, built as an external suite of tools for our customers, vendors, service providers, and employees. We are Configuration Engineers, System Administrators, Database Engineers, System Analysts, Network Engineers, Cybersecurity Engineers, Product Managers, Scrum Masters, and Team Managers working with systems based in the Cloud and On-Prem. We are empowered as a team to make the right decisions to support our Application Development teams, with a focus on continuous learning, adaptation, and change to ensure our company is a technology leader in the Logistics industry. We provide stable and reliable environments and tools to allow for that change with minimal impact. We are the team ensuring quality for EXP.O NOW and all our other applications starts with the Systems and Supporting Infrastructure they run on. Even the best code will fail on a bad system.

Why we like it here

Communication and collaboration with team members willing to put in the time to do the work, but keep a focus on work-life balance. Celebrating each other's accomplishments and trusting each other to provide honest feedback. Discussing new ideas and creating the path forward together. We strongly believe in a vision to create unlimited opportunities for our people through sustainable growth and strategic focus, inspiring our premier customer-focused logistics organization.

What are we building

System infrastructure for twelve Development teams in two countries for one single-page application (SPA) utilizing RHEL, Azure Cloud, Ansible, GitLab and other technologies. This SPA called EXP.O NOW is our company's leading customer-facing digital product. It drives our business, improves user experiences with modern upgrades, while staying modular and adaptable. We set expectations to deliver best-in-class results with timeliness to capture eager markets, looking for innovative approaches to overcome the challenges faced by Development, Operations, and Continuous Deployments.

Who we need and what is the Configuration Admin Job Description

Our Configuration Admin needs to be able to ensure consistency and stability in design and implementation of software, be an expert in our development tools and their support. They will engage with our System Administrators supporting our essential infrastructure both for on-prem (UNIX) and Cloud-based (Azure) servers through troubleshooting, installation, and deployment. Be creative during collaboration on best practices and find ways to improve performance along with efficiency. Possess resolve for troubleshooting complex and simple issues alike. They will have a keen eye for recognizing inefficiency and take the initiative to simplify processes for their team and customers. A solid understanding of automation and infrastructure as code would be desired!

Primary Responsibilities

• Managing build, test, and deployment pipelines along with their environmental dependencies
• Utilizing Infrastructure as Code best practices, develop, maintain, and enhance systems using Python, C, and bash
• Perform system builds and hardware upgrades for UNIX servers with ability to utilize Ansible such as Java/Apache/Tomcat/Gitlab/Nexus/Maven upgrades
• Application security, monitoring, logging, password rotation and configuration setup
• Diagnose and isolate operating system, server-side networking, and application-related problems; create workarounds or conduct system and disk recovery as necessary
• Provide recommendations to management through research and review of recent industry solutions in various UNIX related technologies
• Create documentation and training material; provide training to others to ensure cross collaboration

This position is on-site and will reside in the greater Seattle, WA area at one of the following locations depending on availability. Candidates must be local or willing to relocate. Relocation assistance is not offered for this position.

• Downtown Seattle
• Federal Way
• Lynnwood
• Bellevue (Factoria)

Qualifications

MINIMUM QUALIFICATIONS

Specific Job Qualifications for Configuration Admin

• 4+ years configuration of enterprise production product development process IT support or similar experience
• Automation frameworks & extensive programming/scripting experience (bash, C, Python)
• Installing, configuring, and supporting in-house & 3rd party software such as upgrades to Java/Apache/Tomcat/Gitlab/Nexus/Maven
• Ansible and Ansible AWX playbook experience
• Ability to document procedures, standards, best practices
• An aptitude for methodical and comprehensive troubleshooting
• Strong work ethic, interpersonal skills, and the ability to effectively communicate with a wide range of individuals

DESIRED QUALIFICATIONS

• DevOps / Infrastructure as Code experience (Terraform)
• Experience with Kubernetes, Docker or similar Containerization
• HashiCorp Vault setup and maintenance
• Experience troubleshooting network and connectivity issues
• Monitoring setup with Metricbeat/Heartbeat/ELK stack log configuration
• Azure Cloud management resources experience
• OS patching experience
• Skills in debugging system level issue in either Unix or Linux
• Creation and management of Virtual Machines (VM)

Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not transfer or sponsor applicants for U.S. work authorization (such as an H-1B visa) for this opportunity.

Additional Information

Expected base salary: $85,000 to $135,000

Expeditors offers excellent benefits:

• Paid vacation
• Holidays (10)
• Flexible Days (2)
• Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
• 401(k) Retirement Savings Plan with employer match
• Employee Stock Purchase Plan (ESPP)
• Medical, Prescription Drug, Dental & Vision Coverage
• Health Savings Account (HSA)
• Life and Disability Insurance
• Paid Parental Leave (additional eligibility criteria)
• Dependent Care Flexible Spending Account (DC FSA)
• Commuter Benefit
• Employee Assistance Program (EAP)
• Training and Personnel Development Program
• Educational Assistance and Reimbursement
• Position is full time (40 hours per week) Monday through Friday
• Business professional dress code

All your information will be kept confidential according to EEO Guidelines.