Collaboration Engineer

Job Title: Collaboration Engineer

Duration: 6+ Month W2 Contract

Location: Hybrid (3 Days Onsite in Sunnyvale, CA)

Pay : $70- $73/hr

Job Description:

Join our Digital Workplace team as a Collaboration Engineer, where you'll focus on securing and configuring our O365 and Box environments. You'll collaborate with various teams and support our digital collaboration tools.

Responsibilities:

• Support and manage O365 (SharePoint, OneDrive) and Box environments.
• Provide tier III support for tools like Intranet, SharePoint, Zoom, Slack, MS Teams, and Mural.
• Build relationships with business partners to promote collaboration tools.
• Gather requirements from stakeholders and translate them into technical solutions.
• Collaborate with technical teams to design strategies that meet business needs.
• Create technical documentation for support teams and users.
• Research and evaluate new collaboration tools and technologies.

Required Skills and Experience:

• Strong knowledge of Microsoft O365 applications and cloud solutions.
• Experience implementing and supporting Microsoft cloud solutions, including Microsoft 365 Copilot.
• Excellent communication skills for resolving complex issues.
• Admin experience with Box enterprise environments, including user management and security.
• Experience troubleshooting and using ServiceNow for ticket analysis.
• Ability to lead project implementations and design solutions.
• Bachelor's degree in Computer Science or related field, or equivalent experience.
• Experience communicating with both technical and non-technical audiences.
• Strong independent working skills and proficiency in creating technical documents.