Senior Support Specialist at NYC Fintech

Senior Support Specialist at NYC Fintech

Job Type: Permanent

Location: New York Tri-State Area

Salary: Up to 150k Base

Description: Fintech based in NYC having raised $30M in Series Funding is looking for a senior support specialist. Firm provides post-trade regulatory software for trading firms. 50 people with 15 engineers, right now all the engineers are doing the support work and they’d like someone senior to come in and take on this workload.

Qualifications:

1. Track record of strong support experience in preferably a lead position, 10+ years ideally.
2. Ability to write effective unit and integration tests.
3. Experience with JIRA.
4. Experience with CI/CD workflows using Jenkins and GitHub.
5. Experience with automation engineering having built out test frameworks.

Responsibilities:

1. Develop test plans, test cases, test scripts and test reports.
2. Enhance existing support workflows.
3. Interact with the DevOps team in building CI/CD pipelines, using Jenkins and Git.

Additional Information:

• Competitive compensation with equity potential.
• 2 days a week work from home flexibility.