Director - UX

Company Overview:

GEP is a diverse, creative team of people passionate about procurement. We invest ourselves entirely in our client’s success, creating strong collaborative relationships that deliver extraordinary value year after year. Our clients include market global leaders with far-flung international operations, Fortune 500 and Global 2000 enterprises, leading government and public institutions.

We deliver practical, effective services and software that enable procurement leaders to maximise their impact on business operations, strategy and financial performance. That’s just some of the things that we do in our quest to build a beautiful company, enjoy the journey and make a difference. GEP is a place where individuality is prized, and talent respected. We’re focused on what is real and effective. GEP is where good ideas and great people are recognized, results matter, and ability and hard work drive achievements. We’re a learning organization, actively looking for people to help shape, grow and continually improve us.

Are you one of us?

GEP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, disability status, or any other characteristics protected by law. We are committed to hiring and valuing a global diverse work team.

For more information please visit us on GEP.com or check us out on LinkedIn.com.

What you will do:

We are seeking a Director of UX to lead the application of design best practices, ensuring the development of user-centric, visually compelling, and consistent digital experiences across all our products.

Key Responsibilities:

• Champion Design Thinking: Lead the adoption of design thinking methodologies across all product teams, ensuring a problem-solving approach that focuses on understanding user needs, rapid prototyping, and iterative design.
• Establish UX Best Practices: Define and implement industry-leading UX standards, ensuring consistency in user interface design, navigation, and interaction across all products.
• User-Centered Design: Develop intuitive, user-centric interfaces by collaborating closely with stakeholders to deeply understand user personas, journeys, and pain points.
• Consistency in Visual Design: Ensure visual design consistency across all platforms by creating and maintaining style guides, design systems, and component libraries.
• Focus on Usability & Accessibility: Ensure designs adhere to usability best practices, focusing on clarity, ease of use, and accessibility standards.
• Cutting-Edge Design Solutions: Introduce innovative, leading-edge design solutions that enhance the overall product experience.
• Advocate for User Experience: Act as the voice of the user within the product teams, ensuring that product development decisions are guided by user feedback.
• Collaborate on Product Development: Work closely with product managers and developers to ensure design concepts are accurately translated into final products.
• Drive Continuous Improvement: Continuously evaluate and refine UX processes, incorporating feedback from users, internal teams, and performance metrics.
• Promote UX Innovation: Stay ahead of design trends and innovations, regularly bringing new ideas and approaches to the team.

What you should bring:

• Experience: 8+ years of experience in UX design, with at least 3-5 years in a leadership role, ideally in a SaaS or technology-driven environment.
• Expertise in Design Thinking: Proven experience in applying design thinking methodologies to create user-centered, innovative, and efficient design solutions.
• Deep Knowledge of UX Standards: Expertise in UX/UI design principles, including layout, color theory, typography, and visual hierarchy.
• Tools and Prototyping: Proficiency in industry-standard design tools such as Figma, Sketch, Adobe XD, and InVision.
• Usability & Accessibility: Strong understanding of usability testing, accessibility standards (WCAG).
• Consistency in Design: Demonstrated ability to ensure consistency across multiple products and platforms.
• Leadership in UX Innovation: Proven ability to introduce innovative UX solutions that lead to measurable improvements in user satisfaction and engagement.
• Communication: Excellent ability to articulate design concepts and principles to both technical and non-technical audiences.