Company:
Espire Infolabs
Location: Alpharetta
Closing Date: 31/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Role:- 2nd Level IT Support
Experience: Minimum of 3+ years of experience in IT, with at least 2 years focused on cloud Infra Support activity.
Technical Skills
- Good Knowledge, hands-on working and configuration on Azure
- Software installation and troubleshooting.
- Creation and management of user accounts.
- Raising issues, and calls, and liaising with third-line support.
- Prompt response and resolution of support calls.
- Escalating issues that cannot be resolved at 1st level.
- Assist IT Services Team Leader and Group IT Manager:
- Azure administration
- Network management
- Application management
- Hardware Management
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