Field Service Engineer

Field Service Engineer

• Salary : $70,000-$90,000 (negotiable based on experience)
• Location : Hybrid, Chattanooga, TN
• Shift : Monday-Friday, 8 AM-5 PM; On-call one week every 12-13 weeks

Overview : We're hiring a Project/Field Engineer to implement technology solutions with high customer satisfaction. You'll handle technical projects, including network/server upgrades, configurations, and documentation.
Work Type : Travel from home to client sites, or work remotely for cloud migration. Occasional office visits required. Company truck provided.
Responsibilities :

• 80% of the week working remotely on:
  • Network upgrades (firewalls, switches, wireless installs)
  • Server migrations (Windows, VMWare, on-prem/cloud)
  • M365 & Azure migrations (Azure AD, Teams, SharePoint)
• 20% on ticket escalations, primarily on-site:
  • Network/firewall troubleshooting, VPN setups, server upgrades

Requirements :

• 5+ years of system engineering/IT support in MSP
• Cloud migration experience, Office 365 or Azure.
• Strong experience in Microsoft system administration, Active Directory, and file/print server management
• Experience with M365, Azure, virtualization (VMWare, Hyper-V)
• Familiarity with RMM software and cloud migration projects
• Strong understanding of server & storage solutions (Dell/HP/NetApp/EMC)
• Experience with firewalls, switches, VLANs (SonicWALL, Cisco, WatchGuard, Fortinet)
• Knowledge of emerging tech like hyper-convergence, SD-WANs, hybrid cloud
• Valid driver's license & clean driving record

About the Company : Out client is an MSP providing network management, cybersecurity, 24/7 support, and IT services, while leading in hardware sales and support.