(Full Time) Customer Success Engineer (India or APAC Region) at FlutterFlow
Customer Success Engineer (India or APAC Region)
FlutterFlow, United States
Date Posted: 11 Jan, 2023
Work Location: Mountain View, United States
Salary Offered: Not Specified
Job Type: Full Time
Experience Required: 3+ years
Remote Work: Yes
Stock Options: No
Vacancies: 1 available
As a Customer Success Engineer, you’ll work hands-on with our users to solve complex technical issues on building in FlutterFlow. This person is someone who loves solving problems and wants to learn everything possible about FlutterFlow.
This is a remote position, based in India or APAC region.
What You Will Work On
- Provide technical support to FlutterFlow customers via email and chat.
- Be a product expert and technical resource for FlutterFlow customers. You will answer questions on product features and help troubleshoot technical issues.
- Actively update and add to our online Knowledge Base. Create new help articles and update existing articles as product features or processes change.
- Identify emerging issues and provide feedback to the engineering team on common feature requests, bugs, and technical issues.
Who You Are
- 1+ years of experience with Flutter and Dart (this is a must).
- Technical background (e.g. engineering, computer science, etc.).
- Prior experience in customer support, customer success, or similar roles.
- You love helping people solve problems. You are empathetic and customer-focused.
- You have excellent communication (written and verbal) and documentation skills.
- You are highly organized and can prioritize competing priorities.
Bonus Points
- Some experience working with Google Firebase.
- You have used FlutterFlow and are familiar with our features.
- Experience with mobile app development.
Benefits
- Remote first team
- Generous salary and equity package
- Full Health/Vision/Dental benefits (US-based employees)
- Flexible Vacation / Sick Leave
- Flexible work hours
About FlutterFlow
Application Development Platform (Native Mobile + Web Apps)
Company Size: 11 - 50 People
Year Founded: 2020
Country: United States
Company Status: Actively Hiring
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