FedNow Senior Site Reliability Engineer

Company

Federal Reserve Bank of Boston

Federal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine Solutions, FedNowSM, Fedwire, National Settlement Service (NSS), FedCash, FedACH (Automated Clearing House), and Check Services. We are currently leading a strategic effort to transform FRFS to a national, enterprise-focused organization. Through our evolved structure, we will meet the needs of the marketplace for new products and services more quickly, seek to provide a more robust and unified customer experience across our financial service offerings, and create new career growth opportunities for FRFS staff.

We are seeking leaders to set the vision, strategy, values, and priorities that enable FRFS to achieve its mission. Our leaders must demonstrate a strategic, action-oriented mindset focused on intellectual curiosity, agility, accountability, and the ability to drive innovation through experimentation. To achieve our vision for a people-focused organization with a strong collaborative and innovative culture, we expect our leaders to champion an inclusive environment and demonstrate our values in how we work and interact with each other and our broader community.

The Federal Reserve has developed a new interbank 24x7x365 real-time gross settlement (RTGS) service with integrated clearing functionality, called the FedNow Service. This service enables financial institutions to provide their customers with the ability to send and receive payments any time, any day, and have full access to those funds within seconds. This position is a unique opportunity to be part of this mission-critical Federal Reserve initiative that is transforming the payments landscape in the United States.

Candidates that live near one of our Reserve Bank locations will be provided some work from home flexibility. Rules for hybrid work arrangements differ from Bank to Bank and should be discussed during the interview process.

Responsibilities

1. As a Senior Engineer of the SRE / Production Operations team for FedNow, you will operate the production environment for the program.
2. You will architect, implement, and leverage solution monitoring and tooling to be used for capacity planning, utilization reporting, and scaling.
3. The team uses open source and proprietary software to support Engineering, DevOps, and DevSecOps tools, services, and solutions.
4. CI/CD and IaC Pipeline automation design and development.
5. Resiliency, DR and BCP (including testing).
6. The SRE / Production Operations team is part of the Technical Operations (TechOps) department and has the overall responsibility for the design, management and execution of operations required to support the ongoing technical and delivery needs of the FedNow Program, as well as the transition to production support and operations.
7. This team interfaces with internal stakeholders, customers for planning, delivery, and service management.
8. It owns ongoing ITIL processes, and the implementation and driving of continuous improvement initiatives.
9. You will work closely with Engineers and Architects of the FedNow program in order to maintain seamless automation across the entire platform.
10. Proactively identify suspected gaps in system architecture and design experiments to expose them.
11. The ideal candidate is someone who loves building and maintaining reliable and scalable systems, CI/CD tooling, and automating cloud-based highly available, high performing applications.

Key Skills

1. Strong communication and collaboration skills.
2. Confluence, Jira/Octane.
3. Experiment analysis and documentation.
4. Technical/functional expertise in tooling for ITIL, Agile, Project Management and SDLC.
5. Extensive knowledge and understanding of working in AWS environments & services (EC2, EBS, RDS, Aurora, S3, Route 53, ELB, IAM, etc.).
6. Hashicorp Terraform, Consul, Vault, and Ansible.
7. Automation experience preferably GitLab.
8. Experience with scripting languages preferably Python for automated processes.
9. Monitoring/measuring of KPIs with focus on RCA and corrective action.
10. Experience supporting infrastructure for large multi-services applications.
11. Experience working with continuous deployment in micro-services architectures.
12. Experience in fault injection/experimentation and system attacks.
13. Familiarity with Fault Injection tooling (i.e. AWS Fault Injection Simulator, Gremlin, Chaos Toolkit, Chaos Monkey).
14. Best practices in chaos engineering process and implementation (Chaos gamedays, business critical KPIs, etc.).
15. Observability (CloudWatch, Dynatrace, Grafana, Prometheus).
16. Automation mindset to enable consistency and dependability in common actions.
17. Test development and debugging experience.

The Federal Reserve Bank of Boston is committed to a diverse and inclusive workplace and to provide equal employment opportunities to all persons without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, or military service.

All employees assigned to this position will be subject to FBI fingerprint/ criminal background and Patriot Act/ Office of Foreign Assets Control (OFAC) watch list checks at least once every five years.

For this job, any offer of employment is contingent upon successfully passing a two-phase security screening. The first phase consists of the satisfactory completion of a physical examination (including a drug screening), reference checks, and a security investigation consisting of credit and criminal history checks.

The second phase, which might not be complete until after you begin working at the Reserve Bank, is an additional risk-based security screening determined by the risk rating of the position. Depending upon the sensitivity of the position, this phase may include, and is not limited to, work and residency eligibility verification, and personal interviews with the candidate, references, and prior employers.

All applicants must have resided in the United States for at least three (3) years.

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

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