Our client is seeking a Full-Time Systems Engineer to support US based LNG export facility and service the global demand for North American natural gas. This Arlington, VA-based position will support the long-term development of clean and reliable North American energy supplies.
Responsibilities:
- Manage application administration, including User Role provisioning, in line with security protocols and organizational best practices.
- Identify and address process gaps by collaborating with business teams, gathering requirements, and translating them into detailed functional and technical specifications for enhancements or new developments.
- Support unit, regression, and user acceptance testing, ensuring thorough documentation of test results.
- Take ownership of communication and collaboration between business teams and vendors, providing end-to-end application support throughout the project lifecycle.
- Demonstrate a proactive approach by going beyond assigned responsibilities, continuously innovating to ensure best-in-class processes across applications, with an understanding of industry-related processes for ship management and ship owning.
- Participate in master data governance, ensuring alignment of master data across related applications.
- Monitor and manage integrations across assigned applications, overseeing the integration of systems and data from vessel systems to corporate IT systems.
- Triage and resolve integration issues as they arise, and support business teams with production issues to ensure system uptime.
- Liaise with vendors on application updates, patches, and enhancements, ensuring compliance with organizational patching policies.
- Develop and maintain application-specific Standard Operating Procedures (SOPs).
- Lead or contribute to the design and development of complex software applications, providing technical insights to ensure scalability, maintainability, and alignment with the organization’s long-term goals.
- Investigate and resolve complex technical issues and system outages.
- Thrive in a fast-paced, customer-centric environment, managing business and technology relationships with strong interpersonal skills.
- Exhibit exceptional time management, prioritization skills, and resilience under pressure, adapting to a constantly changing environment.
- Maintain strong security and confidentiality practices for systems handling sensitive data.
- Create and maintain comprehensive documentation for application architectures, configurations, and processes.
- Perform other tasks as assigned.
Qualifications:
- Bachelor’s degree in Information Technology, Software Engineering, Computer Science, or a related field, or equivalent work experience.
- 2-5 years of IT application experience, preferably in the maritime industry, with strong technical knowledge of tools and technologies supporting vessel and crew activities.
- 2-5 years of hands-on experience supporting SaaS applications and cloud environments (Azure or AWS).
- Strong organizational and collaboration skills, with experience supporting multiple applications.
- Proficient in troubleshooting and root cause analysis.
- Solid understanding of various operating systems and databases.
- Excellent written and verbal communication skills, with the ability to coordinate and communicate effectively across functions.
- Proven experience in engineering and software architecture design, with hands-on experience managing simultaneous projects.
About Petroplan
Petroplan is the trusted, specialist global Talent Solutions partner of choice for employers and professionals in the Energy sector. Since 1976, Petroplan has been here to help people like you make the most of the opportunities available and find the best fit for you as an individual.
Over 10,000 placements in more than 55 countries for over 550 clients across 65 disciplines.
In an industry where skilled and experienced professionals are increasingly sought after resource, we appreciate the true value of what you have to offer. What's more, we understand that different things are important to different people in today's world of work - it's about making exactly the right connections for you as an individual.
Our reputation for contractor and candidate care, understanding what makes you tick, and finding you the best match is second-to-none. We understand the industry inside-out and seek to understand YOU and your motivations in the same way. We take the time to evaluate your individual strengths, understand the most important things to you, and establish exactly what you're looking for from your next role.