Software Development Engineer, AWS Direct Connect - Metrics & Monitoring

Software Development Engineer, AWS Direct Connect - Metrics & Monitoring

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

We are looking for software development engineers who have outstanding programming skills to join our team and help us build the next generation of the AWS Direct Connect service. This position will be responsible for designing, developing, and supporting features within the AWS Direct Connect service.

The AWS Direct Connect software engineering team invents solutions that make it easy for customers to establish a dedicated network connection from their premises to the AWS cloud. These connections help to reduce network costs, increase bandwidth throughput, and provide a more consistent network experience than Internet-based connections. AWS Direct Connect is currently available in more than 91 locations located in 28 countries.

The opportunity: The AWS Direct Connect team is looking for technical experts who can help us build large scale distributed systems to meet our customers' demands. You will be designing, implementing, and operating features to put features into customers’ hands quickly.

AWS in general and this business, in particular, operates at very large scale and on critical workloads, so a passion for operational excellence is essential. Candidates must be comfortable working within a fast-moving startup environment and be eager to embrace ownership and accountability.

Key job responsibilities:

1. Design, implement, test and operationalize large technical initiatives and features for our service.
2. Influence our product direction through significant development contributions and technical leadership.
3. Define and achieve performance metrics, and instill the operational practices needed to sustain them.
4. Mentor your teammates, helping them grow and develop their technical skills.

A day in the life:

As a member of the AWS Direct Connect team, you will work to identify features and enhancements that will contribute to our long-term vision. Design, build, and maintain our large-scale next generation networks that support critical workloads. Work with engineering teams on data plane and control plane software, network design and implementation. Identify and troubleshoot recurring issues and effectively engage with other engineering teams to ensure resolution. Drive deep dives for large-scale events and deliver high-quality documentation and corrective actions. Mentor your peers to help them embrace ownership, accountability and instill a passion for operational excellence.

About the team:

The AWS Direct Connect Metering and Monitoring (M&M) team is chartered with building network monitoring for Direct Connect customers and internal teams in order to give visibility to DX network state and mitigate network availability risks and events. Additionally, we also own metering of data consumption for billing and analytics.

Minimum Qualifications:

1. 3+ years of non-internship professional software development experience.
2. 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience.
3. Experience programming with at least one software programming language.
4. 3+ years of full stack development experience.
5. Bachelor's degree in computer science or equivalent.

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