Senior Solutions Engineer/Pre Sales Engineer - Boston, Massachusetts
About the company
My client are a modern, full-stack observability platform transforming how businesses process
and understand their data. Our unique architecture powers in-stream analytics without
reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of
logs, metrics, trace and security events with features such as APM, RUM, SIEM, Kubernetes
monitoring and more, all enhancing operational efficiency and reducing observability spend
by up to 70%.
About the role
Major Solution Engineers are key in meeting the customers’ expectations and helping them utilize their observability and security data. They are looking for hard-working, sharp, and humble professionals with proven technical customer-facing experience. Their architects are trusted advisors and consult their customers upon their monitoring, security & observability journey.
Major Solution Engineer is a senior-level role expected to professionally and accurately present technical presentations across different personas, from software engineers and DevOps all the way to the C-suite.
Key Responsibilities
- Collaborate with account executives to strategize, prepare, and execute on complex, technical sales cycles.
- Deliver compelling presentations and product demonstrations that highlight our unique value proposition and the solutions we provide.
- Oversee the technical aspects of the sales process, including sizing, discovering and Proof of Concepts.
- Develop custom solutions to bridge any gaps and enhance the core offerings of our product.
- Possess a thorough understanding of the Observability market, advising customers on best practices and the most appropriate solutions for their needs.
Requirements
- Minimum 5 years of experience in a customer-facing role such as pre-sales, solutions engineering or technical architecture.
- Exceptional communication and presentation skills.
- Proven ability in technical integrations and conducting POCs.
- Proficiency in coding with high-level programming languages (Java, Go, Python).
- Solid understanding of Monitoring, Observability, Log Management, SIEM.
- Background in Engineering/DevOps will be considered an advantage.
- Previous experience in Technical Sales of Log Analytics, Monitoring, APM, RUM, SIEM is desirable.
Technical Expertise
- In-depth knowledge of Kubernetes, AWS, Azure, GCP, Docker, Prometheus, OpenTelemetry.
- Candidates should have hands-on experience and the ability to integrate these technologies into customer environments, providing tailored solutions that meet diverse operational requirements.
This role is located in Boston, Massachusetts and is a hybrid position (2 days per week in the office) . My client are not offering sponsorship for this role and therefore you must have a valid right to work in the US.
If you think this role sounds like what you are looking for then please click 'Apply Now' and get in touch with Aaron today. If this role is not right for you, but you know someone who might be interested, please get in touch with me at