Position Summary
Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks and digital displays. As an eleven-time winner of EPA’s ENERGY STAR Partner of the Year Award for Sustained Excellence, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices and operations.
Role and Responsibilities
The Big Data Team looks to hire hands-on leaders at all levels. You will dive deep into the details of the business, operations, and engineering. We need technical, hands-on leaders who can build and grow organizations. You’ll need to excel at hiring and developing a team of strong engineers. Our services operate at large scale and on critical workloads, so a passion and discipline around operational excellence are key. You’ll also need to be willing to share big ideas and execute to deliver the next big innovations at rapid pace.
You will be able to demonstrate strong technical expertise and people management skills including strong communication and analytical skills with a thorough understanding of product development and successful problem definition, decomposition, estimation, and resolution. You will collaborate with other senior engineering and operational leaders to ensure standards are defined and rapidly adopted including but not limited to:
- As Head of Data, accountable for managing the eCommerce data end to end which includes data engineering, BI Engineering, DBA, ETL Platform & Applications.
- Accountable for the digital platform and analytics success, from strategic design all the way to framework development and daily operations.
- Work with eCommerce leadership & business teams to align data roadmap with the business roadmap.
- Work with other infrastructure teams to ensure platform stability and meet Samsung security requirements.
- Accountable for meeting operational excellence goals and platform stability to align with the roadmap.
- Build strong partnerships with business teams with aligned requirements, roadmap, launch plan and ensure ultimate digital launch success.
- Provide product and technical direction within the organization.
- Hands-on experience defining digital capability and providing business insightful analytics at scale.
- Accountable for the analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition, operational efficiency and other key business performance metrics.
- Define and champion data engineering & BI engineering best practices.
- Coach, supervise and mentor staff of professional analysts, engineers, and managers.
- Work with external vendors in procuring software licenses and contracts and align with the budget.
- Work with stakeholders including the Executives, Product and business teams to assist with data-related technical issues and support their data infrastructure needs.
- Technical liaison with technology vendors and integration partners.
- Customer focused and process driven.
- “Can do” attitude, and ability to think out of the box and rapidly prototype and deliver innovative solutions.
- Successfully communicate product roadmap, business plan, impact/result cross organization including with senior leadership.
Background & Competencies Required:
•18+ years of experience in delivering high available and high scalable digital capabilities and business analytics success.
•7+ years of demonstrated success in digital or analytics space at leadership level.
•7+ years of experience in leading product or analytics strategy, roadmap, prioritization in sales, marketing, ecommerce, digital spaces.
•Demonstrated success in building partnerships both internally and externally.
•Demonstrated success in communication across organization and executive forums.
•Industry expertise of database structures, theories, principles, and practices.
•Experience in building high availability large scale data pipelines in AWS platform.
•Expertise in managing reporting function including producing KPIs and Dashboards, publishing through multiple channels.
•7+ years of experience in leading team, hiring top-notch candidates, growing talents and managing team performance.
•B.S. or M.S. in Computer Science or Engineering or equivalent.
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