Product Application Engineer

The Application Engineer manages client relationships for the Krueger brand by answering technical questions regarding products and determining feasibility of custom product requests all while utilizing Krueger specific literature and SolidWorks 3-D modeling software.

How you will do it

• Provide technical assistance to customers and manufacturing engineers at the production facilities regarding HVAC products, specifically grilles, registers, diffusers, displacement ventilation, chilled beams, and specialty products along with other Krueger air distribution products.
• Manage projects under direct supervision of the Product Application Manager and support new product initiatives by identifying industry needs, idea/concept input, review of drawings, and technical feedback.
• Conduct technical trainings in person or via a webinar to customers on proper application of the products. Provide training on the selection software used for these products.
• Process quotes, orders, and shipment data for special products while developing highly professional business relationships with vendors and plants.
• Assist with maintaining the product specific submittals by updating servers with the most current revisions provided by engineering.

Required:

• Bachelor's Degree from an accredited four-year College or University in Engineering
• 1-3 years of 3-D Modeling experience with SolidWorks required
• Strong attention to detail is essential to be successful as an Application Engineer
• Must be able to creatively problem solve while using the materials and facts at hand
• Excellent interpersonal skills and flexibility to work on multiple projects and assignments is critical
• Must be willing to travel up to 15% of the time to respective manufacturing plants or customer representative offices for training and product audits
• Proficiency using MS Excel, MS Word, and MS PowerPoint

Preferred:

• HVAC experience/knowledge
• Experience working in a customer facing position