Job Description:
Remitly Mission:
Remitly’s vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world. Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home. Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe.
About the Role:
The Customer Success Engineering team oversees the customer support experience. We enable our global operations to support our customers' experience to get the help they need, when they need it. As a member of the Customer Success Engineering team, you would be directly responsible for the customer and agent experience, including our customer's access to our agents.
You Will:
- Develop reactive frontend solutions using frameworks like React and Angular to deliver the best user experiences for our customers.
- Design and implement solutions for ambiguous and difficult problems involving multiple technologies and systems (TypeScript, Java/Kotlin, Go).
- Participate in code review, mentoring, and ramping new hires.
- Collaborate with other engineers, product managers, designers, and analysts to achieve outstanding customer experiences.
- Report to the Engineering Manager of the Customer Success team.
You Have:
- 3+ years of software development experience.
- Mobile app development (Android, iOS, or React Native) experience.
- Professional experience with one of the following programming languages: Typescript, JavaScript, Kotlin, Java, Go.
- Passion for UI/UX and ability to write clean, maintainable code.
- Familiarity with REST APIs and integrating with backend services.
Our Benefits:
- Flexible paid time off
- Health, dental, and vision benefits + 401k plan with company matching
- Paid parental, medical, military and family care leave.
- Mental Health & Family Forming Benefits
- Employee Stock Purchase Plan (ESPP)
- Continuing education and corridor travel benefits
Compensation Details:
The starting base salary range for this position is typically $136,000- $170,000. In the U.S., Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role.
Remitly is an Equal Opportunity Employer. We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman’s potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.
Remitly is an E-Verify Employer.
#LI-Onsite
Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
#J-18808-Ljbffr