Applications Engineer (Mid-Level)

Applications Engineer (Mid-Level)

The Applications Engineering team focuses on the enhancement and configuration of current solutions for new customers. Our team members have a deep understanding of the complete robotics workflow and solutions. Our team brings together the AI, software, hardware, mechanical, and firmware teams to build a scalable platform that creates impactful results for our customers.

The role will include, but not be limited to:

1. Collaborate with Sales & Marketing team in feature development and future projects
2. Respond to customer’s request on robotics applications
3. Understand customer and user needs in-depth and translate those needs into a compelling roadmap. Manage a backlog of innovative features and technical requirements
4. Partner with cross-functional teams and engineer highly scalable solutions that delight customers
5. Manage cross-functional team’s milestones towards successful deployment of robotics solutions
6. Own product features through their entire cycle: ideation, specification, development, release, analysis, and iteration
7. Troubleshoot and report hardware and software bugs/issues
8. Manage the integration and deployment of new robotic systems, its ML Pipeline, and software applications in production environment
9. Own the end-to-end solution deployment of new solutions to production
10. Conduct research to improve the efficiency, scalability, and reliability of operations
11. Provide guidance to the mechanical, firmware and software development teams to test, validate and deploy projects within the committed timeline
12. Provide ongoing technical support to the field operations team and customers
13. Consult with external customers to support and to develop software specifications
14. Lead new initiatives successfully with limited resources, support, and information
15. Define and enhance KPIs in conjunction with analytics and stakeholder teams that educate business decision making

The ideal candidate has the following attributes:

1. Master’s degree in Robotics, Software Engineering, Computer Science or related field or equivalent work experience
2. Strong understanding of software and hardware interaction.
3. Solid programming experience in Python, and bash shell on Linux OS families.
4. Experience working with international partners in different time zones
5. Experience working closely and collaboratively with engineering and design teams
6. Familiar with machine learning and various applications of ML models
7. Hands-on experience with sensors such as IMU, Lidar, RGB-D cameras and other robotics systems is a plus.
8. Experience with Software Tools: Jira, Figma, C++, ROS, Git, and/or Cloud Platforms is a plus
9. Experience with continuous deployment/continuous integration is a plus
10. Experience with embedded edge devices and GPU programming is a big plus
11. Experience managing projects
12. SW Projects demonstrating prototyping capability in labs and scale-up of solutions is highly desirable
13. Passionate about AI and robotics
14. Willing to work hard and learn on the job
15. Be very detail-oriented
16. Work clearly, effectively and efficiently with coworkers that have varied priorities
17. Must be a great human being and possess a mind of set change, while not being afraid to fail