Lead Storage Engineer

Lumen connects the world. We are igniting business growth by connecting people, data, and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust, and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

As a Lead Storage Engineer, you will be responsible for designing, implementing, and deploying shared system resources, like disks and networking. You will also work on performance analysis and troubleshooting, data recovery strategies for critical systems, and data backup measures.

Location

This is a work from home position within the U.S.

The Main Responsibilities

1. 8+ Years experience in SAN & NAS administration
2. At least 8 years of experience in Administration of HP3PAR Storage Arrays and NetApp FAS and AFF series advanced SAN/NAS concepts as well as Storage Grid concepts of block storage.
3. Storage provisioning, LUN Management, LUN masking, zoning, performance management, and volume management (Planning, allocations, and de-allocations).
4. SAN fabric concepts and NAS protocols - CIFS/NFS.
5. Hands-on experience on various HP3PAR storage arrays.
6. Hands-on experience on NetApp Ontap OS and NetApp alert management.
7. Monitoring and optimization of the performance, tuning, capacity planning, proactive monitoring.
8. Automation and scripting of routine tasks (Ansible, Python).
9. SAN FC switching and zoning (Brocade and Cisco).
10. Vendor management in fixing the critical/Major issues and upgrades.
11. Storage performance analysis.
12. Strong knowledge on Clustering and High Availability and FabricPool management.
13. Expertise in Configuring and troubleshooting snap mirror and setup of DR any given site.
14. In-depth knowledge on troubleshooting CIFS, NFS share issues, iSCSI, Fiber Channel protocols.
15. Upgrade coordination with the Vendor - routine OS upgrades.
16. Engage with vendor support and work on technical issues and be able to explain the problem in detail to the vendor.
17. Experience with StorageGrid OS updates and expansion (SG1000, SG6060).
18. Experience on SAN storage provisioning.
19. Experience in Remedy, ServiceNow ticketing tools.

What We Look For in a Candidate

1. A good understanding of ITSM\\ITIL processes (Incident, change, configuration, and problem management) and certification will be an added advantage.
2. Cloud certifications (AWS, Azure, Google).
3. Netapp Certifications.
4. Good leadership skills, able to lead in a crisis, timely resolution of a problem.
5. Be able to explain the concepts around Object storage.

Compensation

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges:

1. $94,420 - $125,890 in these states: AR ID KY LA ME MS NE SC SD
2. $99,390 - $132,510 in these states: AL AZ FL GA IA IN KS MO MT ND NM OH OK PA TN UT VT WI WV WY
3. $104,360 - $139,140 in these states: CO HI MI MN NC NH NV OR RI
4. $109,330 - $145,770 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications, and other business needs.

Legal Statement

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, 'protected statuses'). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Salary Range

Salary Min : 94420

Salary Max : 145770

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience, and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance your physical, mental, emotional, and financial wellbeing.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses.