Senior Director, Software Engineering

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.

At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.

We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 12 billion transactions annually, our influence is continually expanding.

Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem.

Reporting into the VP, Software Engineering, the Senior Director of Engineering will lead a diverse software engineering group focused on revenue cycle management/post service functionality across multiple products. This role will be responsible for establishing and maintaining the revenue cycle management engineering team vision, strategy, and multi-year roadmap. The Senior Director of Engineering will be a critical leader in the company’s strategy for technical innovation and driving growth across multiple products, with a special focus on the Essentials Pro product. Tight alignment and coordination with Product Management and other innovation driving functions like Data Science and AI will be of utmost importance.

Key Responsibilities:

• Grow and develop a high performing global team.
• Employ resourcing and capacity planning models while driving communications across critical stakeholder teams.
• Transform and drive engineering and operational excellence for the growth of the business at an innovator’s pace while balancing the need to find efficiencies.
• Ensure strategic integration and reuse across products as well as continuous improvements in other KPIs, like reliability.
• Leverage metrics and obsess about customer and business outcomes in every decision made.
• Lead by developing the trust and respect of teammates.

Sponsorship, in any form, is not available for this position.

Location: Remote, US

Why you want to work on this team:

• If you enjoy leading large, complex technology products/programs that are complex in nature.
• Be part of a successful and forward-thinking company and technology leadership team that is committed to solving the complexities within healthcare.
• Passionate about building and motivating high-performing engineering teams.

Minimum Qualifications:

• BS degree in computer science, engineering, or a related field.
• Minimum of 15+ years managing technical teams and leading highly productive cross-functional teams with a solid foundation in software design.
• Experience with revenue cycle management/post services is required.
• Adept at partnering closely with, and acting as a trusted advisor to stakeholders across the company to shape strategic priorities.
• Prior agile technical leadership in growing organizations.
• Demonstrated and proven ability in being a strategic problem-solver.
• Strong analytical capabilities, be organized, systematic, metrics oriented and able to manage multiple topics at the same time.
• Manage and develop geo-distributed teams, growing teams’ competencies, and perform against company targets.
• Knows how to create a culture of collaboration and inclusion and strong technical ownership to improve products and services’ efficiencies, scalability, and security.
• Able to ensure close alignment between Engineering, Product Management, and User Experience.
• Willing to provide technical guidance to engineering teams and management.
• Ability to inspire and motivate cross-functional, interdisciplinary teams to achieve tactical and strategic goals.
• Excellent written and verbal communication, interpersonal and collaborative skills.
• Knowledge and experience with Cloud and SaaS architectures.
• Possess a blend of technical and business skills and an interest in and knowledge of emerging engineering practices, including Cloud development and deployment.
• First-hand experience building, delivering, operating, and supporting complex software and infrastructure at scale with 99.99+% SLA’s.
• Deep expertise in leading product-centric development teams with a high degree of customer focus.
• Proven track record in leading teams responsible for deploying systems in critical, large-scale production environments.
• Proficient in planning and presenting budgets.
• Comfortable with executive level presentations including Board Level.

You will set yourself apart with:

• RCM/Post Service Domain Experience.
• Cloud Stack Experience.
• If you have led high performing teams across multiple engineering disciplines.

You will be:

• Making high-level design choices focused on manageability, reliability, scalability, usability & security.
• Leading a high-functioning engineering team to deliver complex solutions within well-communicated timelines.
• Communicating around gathering and assimilating requirements from multiple sources and guiding teams through the implementation of appropriate solutions.
• Driving automation and efficiency while still focusing on innovation and strategic delivery.
• Employing creative, purpose-built resourcing models that are optimized for specific goals.
• Completing projects, plans, and monitoring work schedules and cash flows, and working with multiple and diverse teams in multiple locations.
• Getting things done and being comfortable in details as needed to drive functional and operational excellence.
• Using data and metrics to measure and actively drive improvement in team and in process performance.
• Partnering with enterprise architects, infrastructure, and applications teams to ensure that technologies are developed and maintained according to security policies and guidelines.
• Monitoring the industry and external environment for emerging trends and advise relevant stakeholders on appropriate course of action.
• Collaborating with strategy partners and vendors on relevant issues.

Availity culture and benefits:

• Availity is a certified “Great Place to Work”! Culture is important to us and there are many ways for you to make your mark here!
• We have several Diversity & Inclusion teams, a Young Professionals Group, a She Can Code IT group for women in tech, and various ways to engage with fellow Availity associates.
• Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!
• Don’t feel like wearing business attire? Cool, you can wear jeans – we are a casual place.
• We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one!
• We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits.
• Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.
• Interested in furthering your education? We offer education reimbursement!
• Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents.
• Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.

Next steps:

After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process.

Interview process:

• Recruiter Recorded Video Pre-Screen
• Video Interview with Hiring Manager
• Technical Video Interview
• Video Interview with Technology Leaders
• Video Interview with Senior Director, Product Management
• Video Interview with HR Business Partner
• Final Video Interview with Chief Technology Officer

Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.

Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at .