Hiring opportunities are available in Texas, Alabama, and California.
GENERAL FUNCTION:
Supervision and Administration of Electronic Security Systems Contracts, along with the duties and responsibilities of the emergency repair and response program. Responsible for delivery of service to ensure contract compliance and program execution.
SPECIFIC DUTIES:
- Perform routine systems maintenance and service repairs for customers with technical, application and service-related aspects of integrated alarm intrusion systems, access control systems, CCTV and GBR.
- Perform systems preventative maintenance inspections per manufacturer's recommendation on integrated alarm intrusion systems, access control systems, CCTV and GBR.
- Gather information from field in order to duplicate any reported problems in lab environment.
- Provide 24 hours per day, 7 days per week emergency service capability as needed On-call service as scheduled.
- Document all calls for service, preventive maintenance requirements and interface with technical support center ensure all required service documentation is completed daily and delivered to Service Department.
- Provides Sales and Customer Service departments information on proper application of products.
- Travel may be required.
- Provide general maintenance and safe keeping of company vehicle (when assigned) May assist with field installations of IDS, Access Control, CCTV and GBR systems as required.
- Performs other duties as assigned.
EDUCATION/EXPERIENCE:
- Extensive knowledge and 3+ years hands on experience with electronic alarm systems and sensors.
- Extensive knowledge and 3+ year's hands on experience with electronic access control systems.
- Experience using programming software associated with electronic alarm and access control systems.
- CCTV and GBR experience is a plus.
- Two years of related college is a plus.
- General knowledge of computer hardware and experience with Windows Operating Systems & MS Office.
- Ability to obtain secret clearance as required.
- Excellent communication and customer service skills with the ability to work unsupervised in a team environment.
- Reports to Services Program Manager
- REQUIRED : Must have current, active SECRET clearance
Our employees benefit from a competitive package that includes health and medical plans, vision and dental coverage, 401(k) matching, educational reimbursement, as well as a flexible work schedule and additional personal days off.
We are committed to an inclusive and diverse workplace that values and supports the contributions of each individual. This commitment along with our common Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation and expand our success in the global marketplace. Vectrus is an Equal Opportunity /Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran.
Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)