Lead UX Designer

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness.

Job Description Summary: In this role, you will play a key role in creating high-impact, engaging, and polished user experiences. You will collaborate closely with a dynamic team of designers, content designers, researchers, and full-stack engineers. Having experience and understanding of the AI world is crucial for this role.

Your Way to Impact:

In this role, you will create high-impact, engaging, and polished user experiences. You will collaborate closely with a dynamic team of designers, content designers, researchers, and full-stack engineers. Using your design expertise, you will swiftly and collaboratively bring innovative ideas from inception to execution.

Your Day to Day:

• Partners with design, engineering, design systems and product management team members in the execution and delivery of PayPal’s products and services, using a customer-focused, iterative design process.
• Contributes to the planning and estimating work and participates in broader work stream coordination and expectation setting.
• Creates high-quality deliverables and executes based on product design goals and priorities without prescriptive guidance or direction.
• Leverages and extends the use of established product design techniques, templates, presentations and assets.
• Creates opportunities to foster collaborative cross-discipline dynamics. Drives product design team delivery excellence.
• May lead one or more individuals in experience and design initiatives. Informally mentors junior product design practitioners.
• Rapidly prototype new user experiences.
• Iterate quickly to turn ideas into testable concepts.
• Work closely with your team, prioritizing beauty and usability.
• Craft solutions focused on the end-user's needs and experiences.
• Find innovative ways to integrate design and engineering.

What You Need to Bring:

• Candidates should have at least 8+ years experience.
• All candidates must submit a portfolio for consideration.
• Thorough understanding of product design methodology and lifecycle across significant channels and platforms.
• Customer-focused, with experience using design research methods to uncover customer insights.
• Effectively operates within an iterative design team, managing product design responsibilities against defined milestones.
• Thorough knowledge of essential channels and platforms, with experience in mobile, dedicated, web and native solution design.
• Experience with resources such as; pattern library, repositories, and internal communication tools, Figma.
• Are experienced with motion and storytelling.
• Can work on multiple projects from concept to launch.
• Are committed to creating beautiful, user-centric designs prioritizing usability and accessibility.
• Have a relentless drive for perfection.
• Enjoy collaborating in a team-focused environment.
• General awareness of technology mediums (i.e., JavaScript, HTML/CSS).
• A Bachelors or Master Degree in the study of design including one of the following; Design, Information Architecture, Human Factors is preferred but not required.

PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit

Commitment to Diversity and Inclusion:

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.