Lead Storage Engineer

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

As a Lead Storage Engineer you will be responsible for designing, implementing, and deploying shared system resources, like disks and networking. You will also work on performance analysis and troubleshooting, data recovery strategies for critical systems, and data backup measures.

Location

This is a work from home position within the U.S.

The Main Responsibilities

1. 8+ Years experience in SAN & NAS administration
2. At least 8 years of experience in Administration of HP3PAR Storage Arrays and NetApp FAS and AFF series advanced SAN/NAS concepts as well as Storage Grid concepts of block storage.
3. Storage provisioning, LUN Management, LUN masking, zoning, performance management and volume management (Planning, allocations and de-allocations).
4. SAN fabric concepts and NAS protocols - CIFS/NFS.
5. Hands-on experience on various HP3PAR storage arrays.
6. Hands-on experience on NetApp Ontap OS and NetApp alert management.
7. Monitoring and optimization of the performance, tuning, capacity planning, proactive monitoring.
8. Automation and scripting of routine tasks (Ansible, Python).
9. SAN FC switching and zoning (Brocade and Cisco).
10. Vendor management in fixing the critical/Major issues and upgrades.
11. Storage performance analysis.
12. Strong knowledge on Clustering and High Availability and FabricPool management.
13. Expertise in Configuring and troubleshooting snap mirror and setup of DR any given site.
14. In-depth knowledge on troubleshooting CIFS, NFS share issues, iSCSI, Fiber Channel protocols.
15. Upgrade coordination with the Vendor - routine OS upgrades.
16. Engage with vendor support and work on technical issues and be able to explain the problem in detail to the vendor.
17. Experience with StorageGrid OS updates and expansion (SG1000, SG6060).
18. Experience on SAN storage provisioning.
19. Experience in Remedy, ServiceNow ticketing tools.

What We Look For in a Candidate

1. A good understanding of ITSM/ITIL processes (Incident, change, configuration, and problem management) and certification will be an added advantage.
2. Cloud certifications (AWS, Azure, Google).
3. Netapp Certifications.
4. Good leadership skills, able to lead in a crisis, timely resolution of a problem.
5. Be able to explain the concepts around Object storage.

Compensation

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges

1. $94,420 - $125,890 in these states: AR ID KY LA ME MS NE SC SD
2. $99,390 - $132,510 in these states: AL AZ FL GA IA IN KS MO MT ND NM OH OK PA TN UT VT WI WV WY
3. $104,360 - $139,140 in these states: CO HI MI MN NC NH NV OR RI
4. $109,330 - $145,770 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.