Principal Content Designer

Job Description:

Fidelity Labs is seeking a Principal Content Designer to work across two exciting fintech teams. As a key teammate, this role will deliver product and marketing content. The ideal candidate is passionate about translating sophisticated financial concepts into understandable and compelling writing, grounded in compassion and thoughtfulness.

The Expertise and Skills you Bring

• Expert writing skills and ability to align with brand and style guidelines

• 8+ years of work experience in some combination of content design, UX design, content strategy, copywriting, or similar role in a related field

• BA/BS degree in English, creative writing, or a related field; or equivalent practical experience

• The ability to partner with peers (researchers, designers, and product managers) to understand the customer and to design effective content

• Ability to self-motivate, stay organized, and self-manage time and tasks

• Good listening skills and the ability to communicate content design rationale to key partners outside of the design team (such as business, legal, technology teams)

• Ability to create and document new processes and thrive in ambiguity with flexibility

The Value You Deliver

• Bringing business ideas to life through storytelling, writing, and professional communication

• Inspiring and facilitating idea generation techniques through the impulse to improve existing designs, invent new experiences, and perform better than our competition

• Sharing your expertise with design and product teams that wants to develop their skills to be the best in the industry

• Ensuring that the teams’ work includes high quality content and are clear and impactful

The Team

We are Fidelity Labs, Fidelity Investments’ in-house fintech incubator with a mission to build new businesses to drive growth for Fidelity. We seek to shape the future of our industry by building new products and services to improve the lives of the diverse set of customers, businesses and financial institutions we serve.

Fidelity Labs is a dynamic workplace that combines the best parts of startup life—building from scratch, adapting quickly, and moon-shot ambition—with the scale and stability of an industry leader. We provide a safe space for startup teams to explore new business ideas, quickly test them with customers, and scale the most promising concepts within an existing business unit, or as a new venture. Learn more at labs.fidelity.com. This opportunity is brought to you by Fidelity Labs. Learn more at labs.fidelity.com.

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry . Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to