Job Description
Your Career
As a Channel Systems Engineer covering a regional territory, your role will involve providing leadership, technical expertise, and guidance to partners on their journey towards becoming key Palo Alto Networks partners. You will work as a technical leader with channel partners, providing technical expertise to support the technical sales and implementation of company products and solutions. This role involves collaborating with partners, training them on technical aspects, providing pre-sales technical assistance, and ensuring successful integration and post-sales support. The Channel Systems Engineer will act as a trusted advisor, driving growth within the region by fostering strong relationships with channel partners and ensuring they have the knowledge and tools needed to succeed. We are working to create partner experts for life.
Your Impact:
- Serve as the primary technical leader for channel partners within the assigned region.
- Collaborate with focus partners in the territory to develop comprehensive business plans that align to strategic objectives.
- Provide technical pre-sales support to partners, including product demonstrations, solution architecture design, and configuration assistance.
- Collaborate with your sales peers to identify opportunities for new partnerships and expand existing ones.
- Plan and drive technical training sessions for partners, ensuring they are proficient in the company’s products, solutions, and integration processes.
- Support channel partners with technical issues during and after product implementation, acting as a liaison between them and the company's technical support teams.
- Design and deliver customized solutions based on partner and customer needs, ensuring alignment with company standards and best practices.
- Stay updated on product roadmaps, new technologies, and industry trends to better assist partners in growing their business.
- Assist in the development and deployment of channel enablement materials, such as technical guides, manuals, and webinars.
- Collaborate with the product management and development teams to provide feedback on product improvements based on partner and customer feedback.
- Maintain detailed records of partner interactions, sales pipeline, and technical support provided, reporting progress to management regularly.