IT Engineer

The Opportunity

Trimark is a leading innovator in utility-scale solutions to help electric power resources optimize control, connect to the grid, maximize revenue, and meter energy transactions. We specialize in state-of-the-art SCADA (Supervisory Control and Data Acquisition) systems and software platforms. Our cutting-edge technologies empower the renewable industry to monitor, control, and optimize complex processes with precision and efficiency. As we continue to expand our team, we are seeking a talented IT engineer to join our dynamic team and contribute to the internal support of our teams.

The Team

You will report to our IT Manager and support our distributed Trimark Community across the US. You will collaborate closely across the organization with our technology, operations, and executive teams.

Your Key Contributions

• Support team members and corporate facilities with the installation, configuration, repair, and ongoing usability of computers, telephones, peripheral equipment and software within established standards and guidelines.
• Work alongside Help Desk and Network Support staff to determine and resolve problems received from internal team members.
• Coordinate and control end user computer and related systems access and use.
• Ensure computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers, and administrative systems.
• Maintain and support robust IT infrastructure, including hardware, software, and network systems.
• Troubleshoot and resolve technical issues in a timely manner to minimize downtime and maintain seamless operations.
• Work with vendor support contacts to resolve technical problems with computing equipment and software.
• Collaborate with human resources team for successful onboarding/offboarding of team members.
• Maintain accurate records of system inventory and parts.
• Ensure the security and integrity of our IT systems by implementing best practices, cybersecurity measures, and disaster recovery plans.
• Proactively identify areas for system improvement, efficiency enhancement, and cost optimization.
• Stay up-to-date with industry trends and emerging technologies, recommending innovative solutions that drive continuous improvement.

Traits for Success

• Bachelor’s degree in Information Technology, Computer Science, or substitute with experience.
• Experience with Windows Active Directory.
• Strong knowledge of Windows operating systems and Microsoft Office product suite.
• Proficiency in managing complex IT systems, including hardware, software, networking, and cloud technologies.
• Strong understanding of cybersecurity principles and best practices to ensure data protection and system integrity.
• Excellent problem-solving skills with a meticulous attention to detail.
• Displays willingness to make sound, timely decisions, including appropriate stakeholders in the decision-making process.
• BONUS: Project management experience and familiarity with Agile methodologies is a plus.
• BONUS: Certifications such as CompTIA A+, CCNA, CISSP, or equivalent.

Employee Support & Benefits

• Work-Life Synergy
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Account
• Long Term Disability
• Short Term Disability
• Life/AD&D Insurance
• Voluntary Life Insurance
• Critical Illness Insurance
• Accident Insurance
• Hospital Indemnity Insurance
• Pet Insurance
• 401K with employer match
• Student Loan Assistance
• 529 Saving Plan
• Paid Holidays
• Open Paid Time Off
• Paid Sick Leave
• Employee Assistance Program
• Referral Program
• Lunch & Learn Sessions
• Onsite Gym & Snacks
• Employee Events

Legal Notes

Equal Opportunity Statement

Trimark is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in Company operations and prohibits unlawful discrimination by any employee of the Company, including supervisors and coworkers.

Work Authorization

This role is Not Eligible for sponsorship by Trimark, including future sponsorship. Candidates must reside in the United States.

Pay Transparency

This announcement is open to Level I job levels. The base pay range for this position is $29.00-$32.50/hour, with starting salary typically in the low to mid-range for the job level. This is an overtime Non-Exempt position. Compensation is based on market rate, job level, job related knowledge, skills, experience, education, and certifications. This is a Full Time opportunity.