Job Description:
The Chapter Leader (CL) brings skilled expertise as an Engineering thought leader and partner to aligned product management teams, providing Chapter leadership, fostering a vibrant community of growth, development, and continuous improvement across chapter skillset disciplines. This multi-faceted role is critical to the development of customer-centric solutions founded on progressive engineering principles and disciplines.
The Value You Deliver
Progressive Engineering Leadership:
- Providing Engineering expertise, thought leadership and consulting in the Triad of Product Mgmt, Engineering & Human-Centric Design - to Squads across product management teams to ensure we are building the best products, platforms, and experiences functionally and technically.
- Work collaboratively with the squad leader to prioritize technical efforts and provide input on product features and capabilities.
- Collaborate with architecture and Engineering teams on setting technical direction and ensure alignment with our technology strategy.
- Drive scale & reuse by leveraging platforms and capabilities.
- Accelerate & increase efficiency by continuously improving engineering & operations practices.
- Engage as a Subject Matter Expert, staying abreast of and contributing to external industry trends, advancements, and innovations in technical areas of expertise.
Engaging Chapter Leadership:
- Create and promote the vision, roadmap, and expectations for the chapter community.
- Define and execute a workforce plan to attract, hire, build and retain skills of talent across chapters.
- Responsible for decision making across the Chapter on standards, resources, and overall direction of work through proactive partnership with Chapter Area leaders, Product Area Leaders, etc.
- Collaborate with Chapter Area Leader to plan for and provide the skilled talent needed to ensure squads have the right expertise, at the right time, to get work done.
- Curate large learning events and facilitate learning at scale to promote skill, career, and development growth for chapter leaders and chapter members.
- Maintain and share knowledge and expertise on the evolving needs of customers, internal and external markets, and industry trends and changes across chapter community.
- Oversee, navigate, and lead Chapter members through a high degree of organizational complexity in support of cross-domain and cross-product area work.
- Manage chapter members related talent reviews, performances, compensation, goal setting, development, and top talent recruitment practices.
- Advance Diversity and Inclusion through promotion of inclusive hiring practices, mentoring and coaching.
The Skills and Expertise You Bring
- 7-10+ years of functional experience in people management, technology and/or business, with a high level of agile, analytical, and coaching skills.
- Advanced level of knowledge of multiple disciplines and experience with multiple BUs, functions, products, and/or processes is required.
- Deep understanding of agile and strategies for maximizing the effectiveness of the methodology through best practices, coaching and continuous improvement.
- Proven track record, inspiring the creativity and innovation of your teams, creating a culture of inclusion, experimentation, exploration, and continuous learning.
- Ability to collaborate across business units, with peers and leadership to ensure chapter objectives, KPI’s and standards are aligned.
- Ability to attract, hire, build and retain a pool of diverse, talented chapter members with the skills needed to execute today and in the future.
- Ability to effectively connect with and influence all levels of the organization and motivate change.
- Ability to negotiate and influence for favorable outcomes even at the most senior level.
Company Overview
Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.
Join Us
At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home.
Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to
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