**This role is a travel/remote role. Sr. Field Systems Engineers will typically be on client sites 50-75% of the time and remote for the remainder. Most client visits do not require overnight travel, however, the candidate must be comfortable with overnight travel when necessary.**
You could be just the right applicant for this job Read all associated information and make sure to apply.
**This role is open to candidates currently residing in CT or MA**
Who we are...
COCC delivers complete enterprise processing solutions to financial institutions throughout the northeastern United States. Listed among American Banker's FinTech 100 and the Inc. 5,000 fastest growing companies in the nation, COCC inspires the industry with innovation and top quality support. Designated as a Top Workplace in Connecticut and a National Great Place to Work, COCC recognizes employees as the core of our success! COCC offers a progressive training program to support employees in personal and professional development.
What we need...
We are looking to hire a customer facing Sr. Field Systems Engineer with Active Directory and VMware Deployment/Migration experience to provide implementation services for customer networks for COCC’s Professional IT Services.
What’s in it for you...
COCC offers a unique and collaborative experience as you grow your career with us and all of the benefits you’d expect from an award-winning employer plus:
A hybrid schedule allowing you the flexibility to balance your work/life needs
A customized training plan to successfully onboard you through your first year
A robust employee training and development program aligned with career pathing objectives
Generous PTO offering as well as competitive pay and benefits
On-site fitness center / off-site fitness/wellness reimbursement
Tuition Reimbursement
One-on-one career coaching
Financial planning assistance with certified professionals
Fun employee events such as company outings, trivia, sports leagues wellness events
Peer recognition programs
What you’ll do...
In this role, you will work with clients as they migrate to COCC Hosted Platforms and provide implementation and migration services. The candidate will be involved in the discovery, planning, and execution of these migrations within a larger scale migration project and must be able to hit target deadlines. The candidate must have a good understanding of Windows Desktops and Servers. You will also provide general IT consulting services and monthly health checks for assigned clients.
This role encompasses VMware VSphere, Exchange/O365 Deployment, Windows System Administration, Network Engineering, and end user support in a Professional Services context. You will be responsible for implementing, automating, troubleshooting and supporting issues related to Windows Server, VMware Horizon View, Windows Active Directory, Group Policy, TCP/IP, DHCP / DNS and other technologies. You will provide End User Computing (EUC) support, including networking and application installations and support for our customers.
While this role is remote, it requires 75% travel mostly in the New England area. Connecticut based candidates are preferred for this role.
Additional Responsibilities:
Support of banks PCs, servers and networks – Virtual and Physical
Network consulting and support at client sites.
Installation and support client virtual systems, and COCC core applications
Installation and support standard PC based applications as well as industry specific applications.
Installation/Upgrading/Troubleshooting Servers, workstations, printers, applications, switches and all related peripherals
Performing preventative maintenance and help manage security for servers, workstations, printers, applications, switches/hubs and all related peripherals
Planning and documenting upgrades and security of servers, workstations, printers, applications, switches/hubs and all related peripherals
Diagraming and documenting existing servers, workstations, printers, applications, switches/hubs and all related peripherals
Miscellaneous work and other projects as needed
What you’ll bring...
Strong customer service and professional client facing skills.
A minimum of 4+ years of experience in deploying Windows Servers.
Ability to design and deploy an Active Directory Domain from scratch
Ability to design and deploy VMware vSphere with shared storage from scratch
A minimum of 1+years of experience in professional services and/or a financial organization
Microsoft Certifications (MCSE, CCNA, and VCP) are a strong plus and some will be required within a year of joining COCC
Ability to communicate effectively with all levels of staff and management both verbally and in writing.
Must be self-sufficient and have the capacity to work alone or with a team and adhere tight project deadlines with little supervision.
Learn and understand COCC core applications.
Required Technical Skills:
Microsoft Exchange Deployment and Administration experience
System migrations and ability to operate and maintain Microsoft Networks
Strong understanding of TCP/IP, Subnetting, and Routing concepts (up to L3)
CCNA level comprehension
Operate, install, configure, and maintain the following at an expert level
Microsoft Windows Server
Microsoft Windows Desktop 10 and above
Active Directory and Domain Services
Standard Windows applications
PowerShell and Batch scripting
Preferred Technical Skills:
Ideal Candidates with working knowledge in the following:
Office 365 Migration, Deployment and Administration
VMware Horizon View
CommVault or similar Enterprise backup solution
IGEL UMS or similar
Dell EqualLogic or similar
Teams and InTune
The compensation for this role includes salary and monthly bonuses. The expected on-target compensation for this role is between $110,000-$135,000
COCC is committed to maintaining a drug-free workplace. All applicants are required to pass a credit, background, and substance test prior to employment. COCC procures background and consumer reports in compliance with all Federal and State regulations, including The Fair Credit Reporting Act and CT Department of Labor laws regarding pre-employment screens. COCC is an equal opportunity employer committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.
Accessibility - If you’re a job seeker with a disability and require accessibility assistance or an accommodation to apply for one of our jobs, please let us know by calling 860-678-0444 or emailing Please specify the help you need and we’ll be happy to get back to you!