Company Description
Krasan Consulting Services is a Chicago boutique management consulting and technology solutions integrator. As a certified BEP WBE with the State of Illinois and a certified WBE, MBE, and DBE recognized by the City of Chicago, Krasan provides complex technology solutions and services for clients in the Public and Commercial sectors. With decades of experience, Krasan specializes in end-to-end technology solutions, integration, and implementation services and is proud to enable the success of our customers.
Role Title: Senior Site Reliability Engineer (SRE) – Microsoft Dynamics 365
Location: Springfield, IL - Hybrid
Type of contract: W2
Job Description:
Project Summary & Overview
Client is seeking a Senior Site Reliability Engineer (SRE) – Microsoft Dynamics 365 to join our team and play a critical role in ensuring the reliability, performance, and scalability of our Microsoft Dynamics 365 platform. As a Senior SRE, you will focus on optimizing the platform's infrastructure, automating operations, monitoring system health, and preventing issues before they impact end users. You will collaborate with development teams to build and maintain a reliable platform that supports business needs and delivers exceptional user experiences.
This position is ideal for an experienced engineer with a deep understanding of both software development and systems engineering who thrives in complex, dynamic environments.
Job Responsibilities:
- Design, build, and maintain scalable and highly available infrastructure for the Microsoft Dynamics 365 platform, ensuring uptime and optimal performance.
- Implement monitoring, alerting, and logging solutions to detect and prevent potential system issues, ensuring proactive resolution and minimal downtime.
- Collaborate with development teams to optimize application performance and reliability, addressing potential bottlenecks and optimizing resource usage.
- Automate repetitive tasks such as deployments, scaling, and patching, using tools like PowerShell, Azure DevOps, or Terraform.
- Design and implement disaster recovery and failover strategies to ensure business continuity and minimal disruption during critical failures.
- Troubleshoot and resolve incidents related to platform performance, networking, security, and other infrastructure issues.
- Maintain and continuously improve CI/CD pipelines for Dynamics 365 development, ensuring smooth and consistent deployment of updates.
- Optimize cloud infrastructure, including virtual machines, databases, and networking components in Microsoft Azure, to support Dynamics 365.
- Ensure compliance with industry standards and regulations such as HIPAA and GDPR by implementing appropriate security measures and controls.
- Lead capacity planning and performance tuning efforts to support future growth and scalability of the Dynamics 365 platform.
Required Skills & Qualifications:
- 5-7 years of experience as a Site Reliability Engineer (SRE) or DevOps Engineer, with a strong focus on managing cloud-based platforms, preferably Microsoft Dynamics 365.
- Proficiency in cloud environments, particularly Microsoft Azure, and experience managing resources like virtual machines, databases, networking, and storage.
- Strong automation skills using PowerShell, Azure CLI, Terraform, or similar tools for infrastructure as code (IaC).
- Experience with monitoring tools such as Azure Monitor, Prometheus, Grafana, or similar for tracking system performance, availability, and alerting.
- Experience in managing CI/CD pipelines using tools like Azure DevOps, Jenkins, or similar platforms to ensure reliable software delivery.
- Strong problem-solving and troubleshooting skills, with the ability to resolve complex performance and infrastructure issues in real-time.
- Excellent communication and collaboration skills for working with cross-functional teams, including developers, IT, and business stakeholders.
Preferred Qualifications:
- Microsoft certifications such as Microsoft Certified: Azure Administrator Associate or Microsoft Certified: Azure Solutions Architect.
- Experience with containerization and orchestration tools like Docker and Kubernetes in the context of running and managing Dynamics 365 applications.
- Familiarity with database performance tuning and optimization, particularly with SQL databases in the cloud.
- Experience working in public sector environments or highly regulated industries like healthcare, with a focus on compliance with standards such as HIPAA and GDPR.