Site Reliability Engineer

SRE Engineer/ Dallas, TX Location / FTE / Hybrid Role.

Job Description:

The Site Reliability Engineer is a fundamental piece of the Site Reliability Engineering team. Site Reliability Engineering is accountable for the availability, reliability, and performance of the services and platforms in a highly transactional 24x7 environment.

The role

• Monitor application performance, take steps to improve overall application performance and stability, and follow through with implementation.
• Apply automation and software to any tasks or parts of the system that would benefit from it or are performed manually.
• Able to troubleshoot issues handling OS, Networking, databases in a cloud-based environment/on-premises environment and handle live production incidents, debug/troubleshoot application, and infrastructure issues, follow and implement SRE best practices.
• Coordinate with Product owners/business representatives to define Service Level Objectives and error budgets for key functionalities of the projects
• Participate in design reviews of software/components with build teams to ensure that they are built right.
• Review products prior to production deployments to validate compliance with Service level objectives
• Conduct system analysis, and configuration management and develop improvements for system software performance, availability, and reliability.
• Work closely with software engineers and QA to ensure the system is responding properly to non-functional requirements such as performance, security, and availability.
• Document system knowledge as acquired over time, create runbooks and ensure critical system information is readily available to those who need it.
• Maintain and monitor deployment of the servers, docker containers, databases, and general backend infrastructure.
• Participate in production feedback sessions, problem management calls to identify opportunities for product improvement.

What you’ll bring

• Bachelor’s Degree in Computer Science or related; or equivalent combination of education and experience
• 5+ years experience in full-stack application support/SRE role
• Experience in JavaScript, Typescript and web development technologies
• Proficient in scripting languages such as PowerShell and/or Python
• Troubleshooting experience of complex application incidents built in AWS stack
• Experience in conducting design reviews of software components and leading performance, capacity and chaos experiments.
• Extensive Experience with observability platforms (Data dog) is required. Experience with built-in browser side diagnostic tools is expected.
• Knowledge of DevOps methodologies and the tools involved such as CI/CD concepts, CI/CD tools (Jenkins, Code Pipeline, etc.), and automation and configuration tools (Puppet, Ansible, etc) a plus.
• Hands on experience with AWS public cloud is a must, Project implementation experience on public cloud is a plus.
• Ability and willingness to adapt to new application stacks and new technology concepts as the business evolves over time
• Excellent communication skills, both verbal and written
• Ability to collaborate with local and remote teams in different time zones
• Ability to present/lead technical discussions with product, cloud COE, security and other support teams

Regards,

Purnima Pobbathy

Technical Recruiter

Themesoft INC