Staff QA Engineer

Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim?), while often overlooked, is the foundation of the entire industry. It’s currently highly manual, involving phone calls, faxes, and gut instinct—costing tens of billions of dollars a year. We can do better.

At Assured, we provide large insurers with the software solutions they need to win in a modern, technology-driven world. From self-service claim filing software to backend fraud detection, we’re the engine that powers claims processing for some of the largest insurers in the world.

The challenges we face are deep and diverse—from creating digital experiences that provide comfort and clarity to claimants at their most stressed and vulnerable to orchestrating large-scale ML-driven decision-making on billions of dollars of claims payments, life at Assured is dynamic, collaborative, and rewarding.

We are seeking a highly experienced Staff QA Engineer to join our dynamic and innovative team.

In this pivotal role, you will lead the design and implementation of cutting-edge testing strategies to ensure the delivery of exceptional software products. As a key member of our engineering team, you will work closely with product owners, developers, and other stakeholders to define and implement world-class quality assurance processes.

Key Responsibilities:

1. Spearhead the development and continuous refinement of our QA strategy, including comprehensive test planning, seamless test execution, and impactful process improvements.
2. Architect, implement, and maintain highly efficient automated test scripts and frameworks to dramatically improve test coverage and efficiency.
3. Conduct comprehensive manual testing where automation is not feasible, ensuring all features and functionalities meet quality standards.
4. Work closely with software engineers, product managers, and other stakeholders to understand requirements and ensure the quality of the product.
5. Track, analyze, and report on software defects, ensuring timely resolution and maintaining high product quality.
6. Implement performance, scalability, and stress testing to ensure the software can handle expected loads.
7. Identify opportunities to improve QA processes, tools, and methodologies, driving continuous improvement initiatives within the team.
8. Assess risks associated with product releases and provide recommendations for mitigating those risks.

Qualifications:

1. 7-10+ years of experience in software quality assurance, with at least 3 years in a senior or lead role.
2. Proficiency in test automation tools (e.g., Selenium, Cypress), scripting languages (e.g., Python, TypeScript, JavaScript), and CI/CD pipelines.
3. Deep understanding of software development life cycle (SDLC) and quality assurance methodologies (e.g., Agile, Scrum).
4. Excellent analytical and problem-solving skills, with the ability to troubleshoot complex issues.
5. Strong communication and interpersonal skills, with the ability to collaborate effectively across teams.

Benefits:

1. Competitive Compensation: Enjoy a competitive salary and equity package!
2. Comprehensive Health Care: Access to multiple medical plans with an HSA option and minimal out-of-pocket expenses. Certain plans covered 100%.
3. Dental Insurance: We protect those pearly whites.
4. Vision Insurance: Everyone can see clearly now at Assured.
5. Life Insurance: It's on the house! Provided at no cost to you.
6. Paid Time Off: Uncapped vacation days and paid holidays. Take that vacation!
7. Family Leave: Maternity and paternity leave options.
8. Financial Wellness: 401(k) contribution with Assured contributing 3% of your income, even if you don't contribute.
9. Flexible Spending Accounts: Health and dependent care FSAs for pre-tax flexible spending.

Our Commitment:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

Compensation Range: $150K - $170K