Software Engineer - Production Operations

Description

Hi, We’re AppFolio

We’re innovators, changemakers, and collaborators. We’re more than just a software company – we’re pioneers in cloud and AI who deliver magical experiences that make our customers’ lives easier. We’re revolutionizing how people do business in the real estate industry, and we want your ideas, enthusiasm, and passion to help us keep innovating.

We're in search of a Software Engineer to work with our software development, client services, and development operations teams to triage, debug, and solve technical issues found by customers in production. You'll join our domain-focused engineering team that supports the production environment of the AppFolio Investment Manager product, used by real estate investment managers. This is a unique opportunity to help shape the future of the fastest-growing web-based product for managing private equity investments.

AppFolio Investment Manager ( is a fast-growing internal startup of a successful, established SaaS company ( We are going after the $7 trillion and growing private equity market which largely still runs on spreadsheets and email. Starting with private equity real estate, we are helping private equity firms build and manage their businesses with purpose-built software that enables them to do everything from investor relations to fundraising to managing the elaborate capital stacks common in modern-day private equity deals.

Your impact

• Act as a technology escalation point to help identify and troubleshoot production issues
• Develop fast and safe solutions to resolve urgent problems impacting clients
• Automate recurring tasks via the development and maintenance of various software tools
• Collaborate with the rest of engineering to identify production deficiencies and advise solutions
• Operate in a highly autonomous team that owns the overall health of Investment Manager’s production systems
• Communicate clearly across many departments to craft a multifaceted response to product bugs

Must have

• BS or MS in Computer Science or related technical discipline
• Ability to learn new technologies quickly
• Attention to detail with a calm demeanor
• The ability to thrive with high levels of autonomy and responsibility
• Excellent communication in both technical and non-technical settings
• Superb ability to collaborate with individuals across many different disciplines
• A strong understanding of object-oriented programming
• An empathetic mindset that enjoys assisting others

Compensation & Benefits

The base salary that we reasonably expect to pay for this role is $106,000-$125,000. The actual base salary for this role will be determined by a variety of factors, including but not limited to the candidate’s skills, education, experience, etc.

Please note that base pay is one important aspect of a compelling Total Rewards package. The base pay range indicated here does not include any additional benefits or bonuses that you may be eligible for based on your role and/or employment type.

Regular full-time employees are eligible for benefits - see here.

Why AppFolio

Grow | We enable a culture of high performance, where delivering results is recognized by opportunities for growth and compelling total rewards. Our challenging and meaningful work drive the growth of our business, and ourselves.

Learn | We partner with you to realize your potential by investing in you from the start. We're cultivating a team of big thinkers through coaching and mentorship with our best-in-class leaders, and giving you the time and tools to develop your skills.

Impact | We are creating a world where living in, investing in, managing, and supporting communities feels magical and effortless, freeing people to thrive. We do this by innovating with purpose while cultivating a culture of impact. We learn as much from each other as we do our customers and our communities.

Connect | We excel at hybrid work by fostering an environment that feels flexible, personal and connected, no matter where we are. We create space to fuel innovation and collaboration, and we come together to celebrate, connect, and succeed.

Paddle as One.

Learn more at appfolio.com/company/careers

Statement of Equal Opportunity

At AppFolio, we value diversity in backgrounds and perspectives and depend on it to drive our innovative culture. That’s why we’re a proud Equal Opportunity Employer, and we believe that our products, our teams, and our business are stronger because of it. This means that no matter what race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status, you’re always welcome at AppFolio.