Solutions Engineer

We work with our clients to design, develop, and deploy core insurance software that leverages Socotra’s platform. Solutions Engineers are experienced engineers with a strong background developing integrations, consulting with customers to understand their objectives, and leveraging technology to drive business value.

• Become an expert on Socotra’s APIs and how to best deploy them.
• Write code in Socotra’s primary deployment languages (Python and JavaScript).
• Work hand-in-hand with Socotra’s Business organization to develop proof of concept applications, present technical demonstrations, and help Socotra clients make the most of their integration.
• Own and drive relationships with external technical audiences of all kinds — from engineer to CTO — to understand business objectives and translate requirements into solutions.
• Provide structured feedback and work closely with Socotra’s Product Engineering team.
• Travel 15% of the time to spend time with customers around the world.

• A capable engineer, with previous background building web or mobile applications.
• Experienced in software architecture patterns and able to understand how a wide variety of technologies and systems interact with each other.
• A great communicator, comfortable explaining complex concepts to both technical and non-technical audiences.
• Interested in solving open-ended business problems with a combination of technology and creative thinking.
• Experienced working in the sales lifecycle and driving outcomes in a customer-facing environment.
• Fluent in English.

• Has experience integrating RESTful APIs into web applications.
• Has a background working in a similar customer-facing role (e.g. solutions architect, sales engineer, or partner engineer).
• At least 2 years experience.
• Thrives in a cross-functional, collaborative environment.
• Links to code or other work of which you’re particularly proud.

• Meaningful equity at an early stage company
• Daily catered lunch and countless snacks
• Great location in San Francisco's SOMA district (close to public transport)
• Top-tier health benefits
• Fitness stipend
• Commuter benefits
• Fun team offsites (past examples: skiing in Tahoe, Yosemite summer trip, cocktail class, baseball games, and more)

This position is based in San Francisco and includes salary and equity commensurate with experience.