Senior DevOps Engineer

Markforged (NYSE: MKFG) is reinventing the $1 trillion+ worldwide manufacturing industry so that engineers can build anything they imagine while reducing environmental impact. With the market's most robust 3D printing hardware, software and material solution, a world-class team, great customers and abundant capital, we're well placed to continue our growth and innovation.

As a Senior DevOps Engineer you will be on the team responsible for Markforged's additive manufacturing platform. The Digital Forge platform gives customers the ability to configure parts, visualize part geometry, improve part geometry with AI and ML models, and print on our cloud connected fleet of world class metal and composite 3D printers.

The DevOps team enables IoT, WebApp and Slicer App engineers to reliably and quickly deliver new features to users. DevOps plays a key role in driving large-scale architecture projects, collaborating with cross-functional teams to design and implement infrastructure that is highly scalable, resilient, and secure.

What will you own?

This is a broad and deep role with company-wide impact and visibility. You will sometimes be the final escalation point for a broad range of Internet-, security-, and cloud-related questions, coming from the software, customer success, and sales teams. You'll need to be able to quickly wrap your head around new product features and architectures, make sense of possibly conflicting problem/bug reports, and dig in to troubleshoot (both internally and externally).

Responsibilities:

• Supporting the Software team's development platforms, including both technologies (Kubernetes, CICD, Terraform, Docker), and services (AWS, CircleCI, NPMJS, GitHub, Snyk, Harness)
• Permissions management
• Acting as SRE for production environments
• Acting as SME for cloud technologies (review PRs and participating in design sessions with Engineering team on how to best leverage cloud services to deliver product features)
• Acting as SME for broader Internet technologies (company-wide domain registration, external DNS, and CDN strategy)
• Evaluating and prioritizing security threats
• AWS cost management
• Identifying cost hot spots
• Planning and implementing specific cost-savings strategies
• Manage and prioritize DevOps backlog, encompassing product development, internal improvements, and security enhancements
• Support customer escalations (pre- and post-sales) involving device connectivity, security, or authentication.
• Collaborate with the internal IT/TechOps team on shared technologies and initiatives.

What you have:

• 5+ year experience building and shipping high quality code with strong CS fundamentals
• Bachelor's degree in Computer Science, or equivalent
• Extensive experience with cloud providers, especially AWS portfolio products
• Experience with scripting languages like Bash or Python
• Comfort working with Monitoring and logging tools like Datadog, Cloudwatch, or Cloudtrail
• Know your way around a UNIX shell
• Experience with writing and supporting Javascript
• Have excellent verbal & written English communication

Important Note: Although we list out what we generally look for, we are very likely missing other attributes and skills that you have that could make you a great fit, but are not currently listed. Research has shown this especially applies to women and other marginalized groups, who tend to apply if they check 100% of every box, versus men who apply if they hit roughly 60%. The point we're getting at, it doesn't hurt to take a chance and apply!

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Why Markforged?

Help us reinvent manufacturing.

We are reinventing manufacturing so that engineers can build anything they imagine.

We are one team that wins together!

You will be engaging every day with passionate and dedicated individuals in a collaborative environment working towards making best-in-class products.

Perks & Benefits

For all US-based roles, we offer a competitive compensation package and a full suite of benefits, including medical insurance, dental insurance, vision insurance, 401(k), parental leave, commuter benefits, open PTO policy, and more. Our work environment includes casual dress, a fully stocked kitchen, bike storage, free parking, weekly catered lunches, and fitness perks. You will have unlimited access to our 3D printers for professional and personal parts!

Markforged values the differences among our employees and provides equal employment opportunities to all employees and applicants for employment. These differences include but are not limited to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. This goal emphasizes the development of inclusive work environments that capitalize on each employee's skills, experience, and unique perspectives as we strive to achieve an unparalleled standard of excellence.

To all recruitment agencies: Markforged does not accept agency resumes. Please do not forward resumes to our jobs alias or Markforged employees. Markforged is not responsible for any fees related to unsolicited resumes.

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